Praise for Virgin Customer Service. 7 December 2020 at 10:58PM in Praise, vent & warnings

Hilary4664

My Broadband 50 only at £27 per month and my Virgin Mobile Sim only at £9 ends January 6th 2021. Phoning Virgin I actually got through to someone quickly at 12:45 pm Monday. I mentioned I was planning to move to Shell Energy at £15 a month. I ended up with £23 per month for mobile sim and Broadband 100 combined into 1 bill instead of 2 different ones.  The lady who helped me was upbeat and positive, all in all a pleasant and helpful experience. I hope many others have this experience too.