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16months still waiting for barclays

Philip100
Philip100 Posts: 1 Newbie
in Reclaim PPI & other insurance
Hi I sent in a ppi claim just before the deadline with barclays in august 2019 and all I get is due to the Corona  virus  we are a bit behind is there anything I can do I have given them the loan agreement  copys of bank statements  but they cant find it?? What do I do now.thanks phil..

Comments

  • [Deleted User]
    [Deleted User] Posts: 35,242 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    They can't find the documents you sent, or they can't find your account?

    If the first, resend them. If the second, you'll need to provide as much evidence as you can.
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