Hermes billing me for apparent underpaid postage 10KG over what it weighed

Uptown_Boy

What was the eBay link? Or an equivalent (if you wish to mask your identity). I'm imagining something along the lines of this:

https://www.ebay.co.uk/itm/28mm-curtain-finials-pole-ends-fancy-glass-diamond-pattern-silver-colour/373104546142

hubb

olgadapolga said:

hubb said:

olgadapolga said:

Just dispute it with them. If you know an approximate weight of the object (look for similar online) just tell them that they are wrong and offer them the proof. They'll come back with some rubbish about their scales being incredibly accurate and will waive the additional costs that they tried to claim, as a "goodwill gesture". That's what happened when they tried to bill me for extra. They sent a PayPal invoice which I ignored.

Unless they have a picture of your parcel on their scales of course...

If they had a picture of it on their scales it would prove their scales are not calibrated correctly. Even my cats would know 2 small curtain pole ends don't weigh 10kg

Well, we only have your word for that, don't we? If you don't have a photo of the item on a set of scales and you are not prepared to dispute the additional costs then you'll just have to pay it won't you?

BTW, the cat comment was, quite frankly, ridiculous and unnecessary. Your cats CLEARLY have no concept of the weight of the item that you say you sent. Did nobody bother telling you that sarcasm is the lowest form of wit?  If this is the sort of response you give to those who make suggestions to help you then you just don't deserve any help.

Enjoy paying that invoice!

It wasn't sarcasm, I was merely illustrating that even cats would know that the items would not weigh 10kg it is that ridiculous. It wasn't to be taken literally. Obviously you don't have a sense of humor. I also don't respond to provocative trolling which your post clearly has all the hallmarks which I have reported to the forum.

I will not be paying, and they have no way of proving that 2 small glass globes can weigh 10kg as I have a photo of the items with the Hermes tracking number in the Ebay listing.

hubb

Uptown_Boy said:

What was the eBay link? Or an equivalent (if you wish to mask your identity). I'm imagining something along the lines of this:

https://www.ebay.co.uk/itm/28mm-curtain-finials-pole-ends-fancy-glass-diamond-pattern-silver-colour/373104546142

Yes, that kind of thing but a bit smaller and round.

Uptown_Boy

There's no way in earth something smaller than that (or even that one) would weigh 5Kg. Hermes are having a laugh. 🙄

hubb

Uptown_Boy said:

There's no way in earth something smaller than that (or even that one) would weigh 5Kg. Hermes are having a laugh. 🙄

Not 5kg, they are trying to say it weighed 10kg! 

Spank

Yes, that's what Uptown_boy was saying!

mobileron

Im supporting the cat.

Uptown_Boy

Spank said:

Yes, that's what Uptown_boy was saying!

Exactly ... 5Kg each   (I thought that would be obvious).

ElefantEd

You need to be careful, to weigh anything like 5kg each, those finials would have to be made of Osmium and I suspect that MyHermes would say this was on their disallowed list.

hubb

mobileron said:

Im supporting the cat.

I'm glad someone else has a sense of humour here.