RESOLVED SUCCESS! PCN Horizon Parking

King

Good morning, 
I received a PCN through the post this morning from Horizon Parking.

On 26th Nov I had booked a parking space via YourParkingSpace at a premier inn for the times of 13:30 - 16:30pm.

The PCN states I arrived at 13:07 and exited at 15:26.

The PCN was issued for "Failure to pay or register your vehicle for the duration of stay". Asking for an £85.00 payment.

Looking through the sticky thread, and this being my first notice received, am I right in thinking this in the next action to take?
--------------------------------------------------------------------------------------------------------------------------------------------------------------
Postal PCN from a BPA or IPC member? (i.e. with no mention of any windscreen ticket):
A postal PCN or NTK might be headed up 'Reminder' or 'Charge Notice' or it may even be a letter from a debt collector - it is your Notice to Keeper, in effect, if it's the first letter to arrive. No need to wait, appeal online as registered keeper (or as ''hirer/lessee'' if that's the case, see * below re lease/hire cars).
This is why not to name the driver (thanks to The Slithy Tove for this explanation):
https://forums.moneysavingexpert.com/discussion/comment/69906180#Comment_69906180
---------------------------------------------------------------------------------------------------------------------------------------------------------------
Many thanks in advance.

D_P_Dance

Also complain to the landowner and your MP.  

Coupon-mad

Yes, send the template and you can add a line stating that you can see that the Notice to Keeper is non-POFA and so the keeper can't be held liable, so that may as well cancel now and save time and money!

We know Horizon ones are non-POFA, e.g. they don't have the words needed from 9(2)f of the POFA and can only hold a driver liable.  Their choice!

King

Coupon-mad said:

Yes, send the template and you can add a line stating that you can see that the Notice to Keeper is non-POFA and so the keeper can't be held liable, so that may as well cancel now and save time and money!

We know Horizon ones are non-POFA, e.g. they don't have the words needed from 9(2)f of the POFA and can only hold a driver liable.  Their choice!

Thank you, I really appreciate the advice.
I've added the following line (seen here in bold) to the bottom of the template, is that what you were recommending?

Re PCN number: XXXXXXXX

I dispute your 'parking charge', as the keeper of the vehicle. I deny any liability or contractual agreement and I will be making a complaint about your predatory conduct to your client landowner.

There will be no admissions as to who was driving and no assumptions can be drawn. Since your PCN is a vague template, I require an explanation of the allegation and your evidence. You must include a close up actual photograph of the sign you contend was at the location on the material date as well as your images of the vehicle.

If the allegation concerns a PDT machine, the data supplied in response to this appeal must include the record of payments made - showing partial VRNs - and an explanation of the reason for the PCN, because your Notice does not explain it.

If the allegation involves an alleged overstay of minutes, your evidence must include the actual grace period agreed by the landowner.

I note that this Notice to Keeper is non-POFA, and as a result the keeper cannot be held liable.

There is space on the appeals page at Hoirzon's website to add images/supporting evidence.

Is it worth adding a screenshot of the parking I had paid for on that day, albeit that doesn't cover the entirety of the time I was there?

Thanks again

Redx

You are not admitting to being there , they do not know who was driving at the moment so why throw away your best point ? POFA . They know the vehicle was there , nothing more

The PCN gives the time that the vehicle entered and exited , not the person , they monitor vehicle movements

This is about a keeper not being liable under the law , nothing to do with the circumstances on the day !!

The people who lose are those wishing to bare their souls , like a confession booth

Le_Kirk

King said:

Good morning, 
I received a PCN through the post this morning from Horizon Parking.
On 26th Nov I had booked a parking space via YourParkingSpace at a premier inn for the times of 13:30 - 16:30pm.
The PCN states I arrived at 13:07 and exited at 15:26.

The timings do not stack up.  Have you made a typo or did the parking company (deliberately) get the times wrong?

Coupon-mad

Is it worth adding a screenshot of the parking I had paid for on that day, 

Nope, and DO NOT WRITE 'parking I had paid for'.  It's obvious why not to use ''I'' and this is why we have the template, to stop people adding stuff that can shoot their toes off by blabbing about being the driver!

King

Coupon-mad said:

Is it worth adding a screenshot of the parking I had paid for on that day, 

Nope, and DO NOT WRITE 'parking I had paid for'.  It's obvious why not to use ''I'' and this is why we have the template, to stop people adding stuff that can shoot their toes off by blabbing about being the driver!

Got it, I really appreciate the advice.

King

Le_Kirk said:

King said:

Good morning, 
I received a PCN through the post this morning from Horizon Parking.
On 26th Nov I had booked a parking space via YourParkingSpace at a premier inn for the times of 13:30 - 16:30pm.
The PCN states I arrived at 13:07 and exited at 15:26.

The timings do not stack up.  Have you made a typo or did the parking company (deliberately) get the times wrong?

Those timing are rght, the car arrived there 23mins before the booked parking time, and exited 1hr 4 minutes early.

Le_Kirk

Hardly surprising you received a PCN then!  We will continue to try to help after the appeal as keeper is sent and the response received.

King

Update: Success! I received this email today:
===============================

Parking Charge Notice- XXXXXXX

Thank you for your recent correspondence regarding the above Parking Charge Notice, which we have reviewed.

I can confirm the Parking Charge Notice has now been cancelled and no further action will be taken in this matter.

Please note that once the Parking Charge Notice is cancelled the contact details are removed from the Parking Charge Notice and will not be retained for any purpose or shared with third parties.  We are, however, required to retain images and appeal correspondence for a period of 2 years by DVLA and the BPA and are not therefore able to delete these from our system. You can review our privacy policy at https://horizonparking.co.uk/privacy-policy/ or you can request that a copy is sent to you in the post by contacting us at the address below, if you have any queries regarding your data.

 Kind Regards,

 Miss S Banks

======================================

I just wanted to take a moment to thank everyone who advised and gave input on getting this sorted, many thanks and have a great Christmas!