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Fischer future heat / premier rads owners all in crown court
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How do I find the people who are taking them to court. I want to take them to court too.Too Expensive to Run and ColdMy Elderly disabled parents, had 13 dimplex storage heaters for over 20 years and it cost £200 a month to run all of them in winter. On the 10th of June 2020 a salesman from Fisher came and advised us to replace this and install 12 heaters and a water system, he had stated that these heaters would work off the solar panels we have and that it was compatible with the Economy 7. We had them installed on the first week of September, this installation lasted 2 days.Our old system kept our house perfectly warm 24/7 for a fraction of the heating cost. Now instead of £200 amth we're running up heating costs of up to £400 amth and only using 5 heaters out of the 12 and we're always cold. My parents have to remember to turn and adjust each of these heaters every time they exit a room, which can be very stressful for the elderly.In my mother's bedroom is now a fridge and the control dial has a flame dial that is lit up showing that the heat is apprently working, but the heater is stone cold. My Mother is freezing in her room and she emails Fisher everyday to get this resolved and explain this. They have sent her a letter saying that these heaters are not broken and that they are set at 21 degrees, the same as our old heating system. This is not the case.They have paid over £4000 for a water heater and last week they had no hot water. Fisher responded via phone call to simply take a screwdriver and turn the screw anticlockwise and press the button to boost the system. After waiting all afternoon with no hot water fischer responded to say that the button needed to be pressed twice not once.They have spent over £24000 with them needing to cash in their private pension to buy this heating and water system. I'd like to clarify that the insulation on this house is industrial foam on the inside walls with lining over it. Also, all cavity walls have been recently filled in with double glazed windows. As this system is not working the house now smells of damp. This has never been an issue before.I have decided that I am going to create a group on facebook for people with issues like these to contact each other and myself. Who feel that Fisher has not addresed these problems. The Facebook group is called Fischer NOT Heating. I can then gather these issues and use them for my solicitor and I would encourage others to join and do the same.2
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If your post was not so long I'd think it was a wind up.
Suggest you email your post to all the national newspapers.
Good luck.
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There is a long running thread on here about this company.
Maybe do a search0 -
Minty5490 said:How do I find the people who are taking them to court. I want to take them to court too.Too Expensive to Run and ColdMy Elderly disabled parents, had 13 dimplex storage heaters for over 20 years and it cost £200 a month to run all of them in winter. On the 10th of June 2020 a salesman from Fisher came and advised us to replace this and install 12 heaters and a water system, he had stated that these heaters would work off the solar panels we have and that it was compatible with the Economy 7. We had them installed on the first week of September, this installation lasted 2 days.Our old system kept our house perfectly warm 24/7 for a fraction of the heating cost. Now instead of £200 amth we're running up heating costs of up to £400 amth and only using 5 heaters out of the 12 and we're always cold. My parents have to remember to turn and adjust each of these heaters every time they exit a room, which can be very stressful for the elderly.In my mother's bedroom is now a fridge and the control dial has a flame dial that is lit up showing that the heat is apprently working, but the heater is stone cold. My Mother is freezing in her room and she emails Fisher everyday to get this resolved and explain this. They have sent her a letter saying that these heaters are not broken and that they are set at 21 degrees, the same as our old heating system. This is not the case.They have paid over £4000 for a water heater and last week they had no hot water. Fisher responded via phone call to simply take a screwdriver and turn the screw anticlockwise and press the button to boost the system. After waiting all afternoon with no hot water fischer responded to say that the button needed to be pressed twice not once.They have spent over £24000 with them needing to cash in their private pension to buy this heating and water system. I'd like to clarify that the insulation on this house is industrial foam on the inside walls with lining over it. Also, all cavity walls have been recently filled in with double glazed windows. As this system is not working the house now smells of damp. This has never been an issue before.I have decided that I am going to create a group on facebook for people with issues like these to contact each other and myself. Who feel that Fisher has not addresed these problems. The Facebook group is called Fischer NOT Heating. I can then gather these issues and use them for my solicitor and I would encourage others to join and do the same.1 -
luvchocolate said:There is a long running thread on here about this company.
Maybe do a searchOne of many threads here:https://forums.moneysavingexpert.com/discussion/3516223/fischer-storage-heaters/p1 Only 71 pages long, but would be longer as much content removed by MSE.
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