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Item delivered with damage and supplier refusing to help

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  • I am aware, I am a CEO myself, although not for a group as large as Sainsbury's.
    I have had a call from a lady in the executive office today and she has advised me not to waste my time talking to customer services any more; she will bring this to a resolution, which is what I was hoping for.
  • KatrinaWaves
    KatrinaWaves Posts: 2,944 Forumite
    1,000 Posts Second Anniversary Name Dropper
    edited 4 December 2020 at 3:35PM
    I am aware, I am a CEO myself, although not for a group as large as Sainsbury's.
    I have had a call from a lady in the executive office today and she has advised me not to waste my time talking to customer services any more; she will bring this to a resolution, which is what I was hoping for.
    I am indeed sure your further communications will be forwarded from ‘the executive office’ 
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