Car Insurance call out bill

Jumblebumble

born_again said:

Jumblebumble said:

born_again said:

Jim8085 said:

Hi, recently I’ve received a bill from my insurer for ~£100 due to a call out a few months ago. (Call out wasn’t covered on my insurance).

I called the AA as my car wasn’t starting they arranged to turn up on the Monday between 6 and 8am. At 8am no one had turned up, I called the AA and they had no record of someone coming out to see me. At that point I had to get to work (key worker). After work they had a left a note on my car to say they were here between 8.15 to 8.40 (at this point I’d gone to work – there was no call from them at all). I friend helped me jump start the car later and I completely forgot about the call out.

Do I have any recourse on this? Or am I going to have to pay the £100 and chalk this up as a lesson learnt?

Does  you breakdown cover have home start? If not is it the cost to come to your home?

But they did not come at the time they were supposed to so why on earth would the OP be expected to pay this.
The OP has not claimed that if they had provided  the agreed service that he would not pay.
Anyone who disagrees with me can make an appointment for me to paint their Lounge
I will come at a different time and if they are not there I will  then send them a bill for callout and then see if they will pay

Well Op has not confirmed if they had home callout cover, so we have no idea if that maybe the cause of the charge.
Since when has ANY breakdown company given you a guaranteed time of arrival?
They turned up, a bit late. If the OP had left for work, then that's their fault. Given clearly they did not need the car to get to work, they could have waited till they got home to get it fixed.

Of course it is the OPs fault that they did not wait for someone who might or might not actually appear NOT
Would you mind thinking very carefully about blaming the OP for not waiting  bearing in mind the AA had no record of the callout actually existing.
 ( I think only an imbecele would wait around and not go to work and lose money when informed that for whatever reason  the callout had failed to be scheduled .)