Contactless Fraud - Bank Won't Refund
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born_again said:If it was so easy, why do we not see contactless fraud, other than when a card is stolen in the UK.born_again said:A lot of the stuff on the internet is based on US system, which is different to UK.born_again said:In over 10 years we have never seen a cloned contactless card fraud case.0
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Neil49 said:mattwilkinson said:Neil49 said:First question for the OP is, have you ever been to Crete since you got your Starling card?
Canterbury Council were very efficient in identifying the transaction and confirmed that it was for when I had parked there a month earlier. The original contactless transaction hadn't gone through so was eventually processed as part of an overnight batch transaction with a number of other failed transactions.
Think back to what you used your card for while there. Best of luck. I'd forgotten that I'd parked twice in Canterbury which threw me!
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MattMattMattUK said:The UK/EU system is better but being "offline" does have other issues, a cancelled contactless card will usually work contactless for at least a few hours, possibly several days after cancellation.
So online/offline makes no difference. Even floor limits do not come into play.Life in the slow lane0 -
Just to update - it seems to be actually a genuine transaction(s)Thanks to those who pointed out that it could be delayed. I asked Starling to check this and they said that there were two transactions from 3 months ago when I was in Greece that were reversed (they don't know why) but they were added on again the other night. Not great that I had to dig to get that answer and also cancel my card, but does restore some of my confidence in contactless5
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I've had transactions show on my statement as contactless but they were online ones which I had made.0
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mattwilkinson said:Just to update - it seems to be actually a genuine transaction(s)Thanks to those who pointed out that it could be delayed. I asked Starling to check this and they said that there were two transactions from 3 months ago when I was in Greece that were reversed (they don't know why) but they were added on again the other night. Not great that I had to dig to get that answer and also cancel my card, but does restore some of my confidence in contactlessThe comments I post are my personal opinion. While I try to check everything is correct before posting, I can and do make mistakes, so always try to check official information sources before relying on my posts.0
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I had a similar thing with a cafe in the UK. Made a transaction in December 2019 and it appeared on my statement in July 2020. Never did work out why it took so long to go through!1
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Dr_Crypto said:I had a similar thing with a cafe in the UK. Made a transaction in December 2019 and it appeared on my statement in July 2020. Never did work out why it took so long to go through!
Often get this with purchases made in flight, as sometimes the terminals do not get connected up to download data. So find several months later there is a batch of unrecognised spending calls.
Despite most people knowing they had bought something on the flight & aware it had never been billed....Life in the slow lane1 -
I have a starling account, and any transaction that goes through immediately flashes up on your phone, and you often have it authorise it on your phone as well or it won't go through. I didn't think you could use contactless overseas, I've always had to use my pin number?0
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whirlyhead said:I have a starling account, and any transaction that goes through immediately flashes up on your phone, and you often have it authorise it on your phone as well or it won't go through. I didn't think you could use contactless overseas, I've always had to use my pin number?0
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