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Xmas holiday travel disruption

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I am going to Cornwall for a 7day break in a lodge on 22nd December to 29th inclusive.Due to government rules I cannot travel on 22nd or 29th so I have to lose 3 nights stay, although the company has said they will compensate me for the loss do I have to accept this or can I insist
the give me a refund. 

Comments

  • sheramber
    sheramber Posts: 22,636 Forumite
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    The accommodation is available. It is not the company's problem that you cannot travel there so they are not obliged to give you anything. What they offer is a goodwill offer.
  • Takmon
    Takmon Posts: 1,738 Forumite
    1,000 Posts Second Anniversary Name Dropper
    Grampyt said:
    I am going to Cornwall for a 7day break in a lodge on 22nd December to 29th inclusive.Due to government rules I cannot travel on 22nd or 29th so I have to lose 3 nights stay, although the company has said they will compensate me for the loss do I have to accept this or can I insist
    the give me a refund. 
    What government rules prohibit travel on those dates? There are no travel restrictions in place in any of the tiers but if your in Tier 3 they recommended against travelling to a Tier 1 area even during the Christmas period. 
    So you either go by their recommendations and not go at all or ignore them and it makes not difference when you travel down.
  • Aranyani
    Aranyani Posts: 817 Forumite
    500 Posts Name Dropper
    If you turn up on the 22nd will they allow you to stay?  If so, go.  If not, they owe you for that night. 
  • twopenny
    twopenny Posts: 7,632 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Some hotels, holiday camps etc will not allow Tier 3 visitors to stay. It only comes to light when it becomes public.
    This is mainly because an infection would cause them to close and do a deep clean and affect their reputation so a lot of money at stake.
    However if this lodge is self catering they may be ok with it....you'll only know if you ask.
    But offering to compensate is generous because the accommodation is still there for you - unless they say you can't come.

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  • I'm sure the people/businesses or Cornwall cant wait for the mass exodus from London & South East to spread the virus.....they wont be in T1 for long. Imagine your a local living in St Ives or similar with 3 or 4 empty properties near your and overnight a load of Chelsea tractors rock up for 2 weeks. 
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