Won a Facebook raffle and have been totally ignored, by a friend!!

**dancingbutterfly**

Hi all,
I apologise if I have posted this in the wrong place, please move if so!

My friend is a fabulous beauty therapist and was short on cash during lockdown so ran a Facebook raffle. The tickets were £2 each and she sold nearly 100 of them.  There was 5 prizes, half day pamper, luxury product kits etc. I bought only 2 tickets and won both times. (Unbelievable I know!) She did the raffle live on Facebook and very much above board. She announced the winners and tagged us. She said she would be in touch to arrange prizes but I haven't heard a peep.

I have messaged her 3 times, saying how chuffed I was initially, shall I pop over for prizes, and lastly, is everything ok? And she has read each message and ignored me.
I even wrote on the Facebook Post for all her other clients and winners to see and she has ignored that too. Just saying I haven't heard from you, is everything ok? Can I book some treatments etc and nothing.

The prizes were worth around £80. I would like them of course but I cannot believe she has done this to me, being a friend too! Not close friend but still. I am so angry with her and it has totally taken the shine off.

I have looked at the ASA and she has to cough up the prizes within 1 month. It's been two weeks tomorrow. Not a huge length of time but not even a message!!

I don't want to lose my (so called) friend and therapist over this but it is really bothering me! I would never do this as a business woman or a friend!

What should I do? Let it go or let rip??


TIA

theoretica

If there were five prizes and your two were worth about £40 each then that makes around £200 worth of prizes (could be significantly more or less, if the prizes weren't all equal) - about what she sold in tickets.  So this may have been a complete flop or worse for helping her cash shortage, especially if she needs to buy in stuff for the prizes. 

Perhaps ask about swapping the prizes out for discounts on something which takes her time but won't cost her money in products?

mjm3346

It was almost certainly not a legal draw so you should be able to get her properly into trouble never mind a "do not do it again" from the ASA.. 

**dancingbutterfly**

Hi both,

Theoretica, the prizes were of vastly different amounts. The prizes were stock she already had, rather than bought in. Thank you I never thought about asking if I could swap prizes for her time in treatments. 

Thank you mjm. I don't want to do that, its just the injustice of it lol. So angry with her. 

hdh74

I sent a close friend 2 messages (nothing she wouldn't want to see) and she never got them.  She also didn't see 2 comments on posts she had made on her page, trying to alert her to the fact. Eventually she saw one of my comments and messaged me. Only after I replied to her message was she able to see my earlier ones, but from my FB page it showed she had seen them. This is despite us messaging each other for years before update. I have absolutely no doubt that my friend had not in fact seen the messages or the comments.
Also, I am in a group and one lady who is both admin of the group and a friend of mine is invisible to me whenever she comments. Every time!  
This is all since last FB update and I have a couple of friends who are reporting similar problems and other gliches.
I would try contacting friend by another avenue just to make sure before you do anything else. 

**dancingbutterfly**

hdh74 said:

I sent a close friend 2 messages (nothing she wouldn't want to see) and she never got them.  She also didn't see 2 comments on posts she had made on her page, trying to alert her to the fact. Eventually she saw one of my comments and messaged me. Only after I replied to her message was she able to see my earlier ones, but from my FB page it showed she had seen them. This is despite us messaging each other for years before update. I have absolutely no doubt that my friend had not in fact seen the messages or the comments.
Also, I am in a group and one lady who is both admin of the group and a friend of mine is invisible to me whenever she comments. Every time!  
This is all since last FB update and I have a couple of friends who are reporting similar problems and other gliches.
I would try contacting friend by another avenue just to make sure before you do anything else. 

Hi, thanks for your reply. 

We communicate via WhatsApp and you can see that she is online each day and has read every message. I spoke to a couple of mutual friends and she also never replies to them for treatments etc. The Facebook Post was the last thing I have done. Sigh.

 I'm not going to do anything for another week I think.