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Online4Baby Issue
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JPin
Posts: 188 Forumite
Hi All,
Back in July, I ordered a car seat from "Online4Baby", it arrived damaged so it was returned via recorded post. Since then there has been no refund, I have contacted the company three times and emailed them to no avail, no response has been attained. What are my options?
Thanks in advance
Back in July, I ordered a car seat from "Online4Baby", it arrived damaged so it was returned via recorded post. Since then there has been no refund, I have contacted the company three times and emailed them to no avail, no response has been attained. What are my options?
Thanks in advance
0
Comments
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How did you pay?0
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Visa card.TadleyBaggie said:How did you pay?0 -
Credit or Debit?0
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Debit, unfortunately.TadleyBaggie said:Credit or Debit?0 -
Contact your bank and do a chargeback1
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Depends if you are within 120 days0
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Is it 120 days from purchase/delivery or 120 days from return? (Although in this instance it is >120 days in either case).
If a chargeback fails then send then a Letter Before Action followed by an MCOL claim (assuming that they're a UK company).0 -
It will be 120 days from return.
But you need to have proof it has been received by the company.Life in the slow lane0
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