Smart meter with new supplier

Pat38493

Hi - I am with British Gas and I had a Smart meter fitted in June 2016.
If I change to a lower cost option, will my smart meter stop working?
If the answer is yes, will the new supplier agree to fix the problem or fit a new meter to get my custom or will I just have to live with it not working?
cheers

Browntoa

If it's a smets 2 meter it should work with the new supplier with no problems.

If it's a smets 1 then it should have been updated by now and switch

Hasbeen

Yes it will
No probably not

If it is a cheaper option perhaps a few minutes every month reading and submitting would be better?
You should always check bills against the so called smart meters anyway.

[Deleted User]

Meters installed in 2016 were more than likely SMETS1. Under Government policy, all suppliers are required to determine whether your meter can be adopted and enrolled into the DCC infrastructure. This is happening in tranches. Once adopted (this requires a firmware upgrade), your meter data will be seen by the DCC and your supplier of choice. All suppliers are required to be registered DCC users.

MWT

Pat38493 said:

Hi - I am with British Gas and I had a Smart meter fitted in June 2016.
If I change to a lower cost option, will my smart meter stop working?
If the answer is yes, will the new supplier agree to fix the problem or fit a new meter to get my custom or will I just have to live with it not working?
cheers

High probability it will go dumb at least initially as it will be SMETS1 if fitted 4 years a go.

No, the new supplier will not fit a new smart meter, you will need ot wait for them to get your meter updated and enrolled with the DCC.

When/if that will happen depends on which supplier you go with as the smaller and cheaper suppliers are not particularly advanced in handling the DCC stuff...

If it is a 'Secure' branded meter though then there are a few places you can switch to who will probably be able to keep it in smart mode, Octopus is one for example...

Pat38493

[Deleted User] said:

Meters installed in 2016 were more than likely SMETS1. Under Government policy, all suppliers are required to determine whether your meter can be adopted and enrolled into the DCC infrastructure. This is happening in tranches. Once adopted (this requires a firmware upgrade), your meter data will be seen by the DCC and your supplier of choice. All suppliers are required to be registered DCC users.

OK thanks.
So if I understood the answers correctly, my smart meter might well stop working, but depending on where I live and which supplier I am with, they should be able to switch it back on eventually (but I'm guessing eventually might be years later).

Is there a way to actually confirm whether my meter is SMETS1 - for example by the labels on it or something like that?

[Deleted User]

Pat38493 said:

[Deleted User] said:

Meters installed in 2016 were more than likely SMETS1. Under Government policy, all suppliers are required to determine whether your meter can be adopted and enrolled into the DCC infrastructure. This is happening in tranches. Once adopted (this requires a firmware upgrade), your meter data will be seen by the DCC and your supplier of choice. All suppliers are required to be registered DCC users.

OK thanks.
So if I understood the answers correctly, my smart meter might well stop working, but depending on where I live and which supplier I am with, they should be able to switch it back on eventually (but I'm guessing eventually might be years later).

Is there a way to actually confirm whether my meter is SMETS1 - for example by the labels on it or something like that?

Post the first 3 characters of your meter serial number. Mine starts 19L and is a SMETS2.

Robin9

Pat38493 said:

OK thanks.
So if I understood the answers correctly, my smart meter might well stop working, but depending on where I live and which supplier I am with, they should be able to switch it back on eventually (but I'm guessing eventually might be years later).

It will not stop working as far as recording energy goes - it will continue to display readings enabling you to provide readings. One day it may get upgraded -

Mine are dated 2014 - the gas can be upgraded but the electric will have to be replaced. I am happy to provided manual readings.

Pat38493

Dolor said:

Pat38493 said:

Dolor said:

Meters installed in 2016 were more than likely SMETS1. Under Government policy, all suppliers are required to determine whether your meter can be adopted and enrolled into the DCC infrastructure. This is happening in tranches. Once adopted (this requires a firmware upgrade), your meter data will be seen by the DCC and your supplier of choice. All suppliers are required to be registered DCC users.

OK thanks.
So if I understood the answers correctly, my smart meter might well stop working, but depending on where I live and which supplier I am with, they should be able to switch it back on eventually (but I'm guessing eventually might be years later).

Is there a way to actually confirm whether my meter is SMETS1 - for example by the labels on it or something like that?

Post the first 3 characters of your meter serial number. Mine starts 19L and is a SMETS2.

I have had a look at the electric meter and it's not too clear which number is the serial number.
It's marked Landis GYR+
There is an "MSN" number which starts Z16
A BGSML number starting 400
There is one simply labelled "no" with 177
Two other numbers one starting ZCX and one starting M16
Are any of those the actual serial number?
There is also another device in there that looks like the transmitter/receiver.labelled "Trilliant".  It has a serial number starting NDP.

MWT

The model number will be sufficient to show if it is SMETS1 or 2, but with a 2016 install date there really is no doubt that it is SMETS1.