British Gas Smart Meter Owners

spenda

Hey, We've recently switched to a smart meter with British gas. Trying to figure out why our energy usage has tripled and noticed a strange thing. Every day is different apart from a 5 day block where gas and electricity usage appears to be exactly the same. This seems very odd and unbelievable. What are the chances of using exactly the same energy every day for 5 days?per month 

Robin9

It's a glitch - ignore it.

By energy do you mean gas ?   It's possible the old meter was recording in cu ft and the new in m3 and the records have been updated wrongly if at all.   First check the serial numbers and details on the meter

Gerry1

Do you mean that your present actual measured usage is higher than your previous estimated usage?

spenda

Robin9 said:

It's a glitch - ignore it.

By energy do you mean gas ?   It's possible the old meter was recording in cu ft and the new in m3 and the records have been updated wrongly if at all.   First check the serial numbers and details on the meter

Gas and electric combined. Same over 5 days.

RelievedSheff

It is just a glitch in the system. Sometimes it goes a few days without putting the usage on the graphs. When it catches up again it just averages out the energy used over the number of days it didn't update.

Robin9

@Spenda  Explain tripled please - are you talking £'s or kWh's ?

Give us your last 12 months ACTUAL consumption please and your Smart readings from the meter not the IHD.