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Eufy cameras Canada return address.

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I bought one of those doorbell cameras, from a company called Eufy, they owned by AnkerDirect. The door bell is rubbish, but at the same time I also got 3 internal cameras, which I’ve unopened and trying to return, they have a 30 return policy which I’m well within, having rang them to sort returning, they told me to email the, they would send details of return address, which upon receipt of return I get my refund, when this morning I got the return address, In Canada, it will cost a fortune to send to Canada, let alone the time it will take for to get my refund. It certainly didn’t arrive from Canada, as it arrived next day delivery. Any help on this would be appreciated. 

Jane x

Comments

  • JJ_Egan
    JJ_Egan Posts: 20,281 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    See your identical post .
  • mobileron
    mobileron Posts: 1,218 Forumite
    Part of the Furniture 1,000 Posts
    You need to chase who you bought it from in UK,see Amazon sell them?
  • neilmcl
    neilmcl Posts: 19,460 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 25 November 2020 at 10:41AM
    As above, where did you buy them from? And please stick to the one thread.

    Have you tried contacting them on the following number: 01604 936 200 or using the address below:

    Anker Technology (UK) Ltd
    Suite B, Fairgate House, 205 Kings Road, Tyseley, Birmingham, B11 2AA
  • Now sorted, after a lot of messing about ringing and emails I’ve got a return address in Cardiff.
    sorry for double post, I tried to delete one but it would not let me. 
    Jane x
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