Jet2 Covid Test and Booking Amendment

ro1892
ro1892 Posts: 69 Forumite
Fifth Anniversary 10 Posts Name Dropper
edited 19 May at 4:54PM in Coronavirus Board
Just looking at a page on the Jet2 website about Covid testing (https://www.jet2.com/en/flights/safe-travel/covid-19-test). It states in the FAQ:

What if I get a positive test result and can’t travel?

If you get a positive test result, you won’t be able to travel as you’ll need to self-isolate in line with the latest government guidance. However, you’ll be able to amend your booking admin fee-free to a later date by getting in touch with our Customer Service team on 0333 300 0042.

Does this only apply if you arrange the Covid test through Jet2/their partners, or would this apply if you arranged your own test with a test supplier who is not part of Jet2's partner network and that came back positive?

Comments

  • It reads to me as though it only applies to tests booked through their link in manage your booking.  I would ring them direct to clarify. 
  • Westin
    Westin Posts: 6,266 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Surely it would be any facilities offering Covid testing.

    If you have a positive Covid test you clearly must not travel. To do so, or attempt to do so would be foolish and risk the health of others. Jet2 and other travel firms are offering this concession so that people don’t consider their purse over and about the welfare of all other passengers, guests and staff.

    Simply put if you have a positive Covid test result you must not attempt to travel and Jet2 will facilitate a change to your flight/holiday so that you are not financially at a loss.
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