hp envy webcam driver help

euphoria1zz

Hi, I have a hp envy x360 (15-ee0xxx), only 3 months old , the camera stopped working, error 0xA00F4244.
I have uninstalled the camera and went to hp support to re download drivers but cant find it, there's several download drivers but none that say HP wide vision HD camera which was showing in device manager.  serial number is CND02625CR (AMD Ryzen)
can someone help me find it or post a direct link?
Windows is up to date as of today.
Thanks. 

forgotmyname

Restore to factory settings, it will reinstall the drivers

euphoria1zz

thanks. any ideas how i stop the webcam from saying "cant find your camera, error code 0xA00F4244 even  though the camera is not faulty but a software issue i think due to windows.? it works for a while then reverts back to this error message.

unforeseen

Download and run HP Image Assistant. See if that picks up a newer driver. 
https://ftp.hp.com/pub/caps-softpaq/cmit/HPIA.html

HereToday

euphoria1zz said:

thanks. any ideas how i stop the webcam from saying "cant find your camera, error code 0xA00F4244 even  though the camera is not faulty but a software issue i think due to windows.? it works for a while then reverts back to this error message.

https://thegeekpage.com/fixing-we-cant-find-your-camera-in-windows-10/

Which antivirus solution do you utilise?