We'd like to remind Forumites to please avoid political debate on the Forum... Read More »
We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Southern Rail - Impossible to get a refund for a ticket I couldn't use due to COVID
Options
Comments
-
barbarawright said:It actually says on the Southern website that you can't get a refund on a season ticket after 10 months and 12 days. Had you asked when you knew you weren't going to use it for a while, you'd have been fine. Seems reasonable to me (I applied for a refund on my annual TFL card as soon as lockdown was declared and got about 90% of the unused part back)
https://www.southernrailway.com/tickets/buy-tickets/refunds-and-changing-your-ticket0 -
Graham38475 said:so I thought after a few months I'll probably be back and Southern will just extend my ticket for the time I couldn't use it.
It's worth remembering an annual season ticket can be purchased on almost any date, in fact buying one on the day you return to work after New Year is the worst day of the year to buy one, as that's the day the ticket prices increase. Some people would have had season tickets ending in April, so if Southern were going to do the offer you were hoping it would have been announced 6 months ago.1 -
Making assumptions and waiting so long have scuppered this one for you - the best you can do is learn from it, you won't be getting a refund.
1
Confirm your email address to Create Threads and Reply

Categories
- All Categories
- 350.9K Banking & Borrowing
- 253.1K Reduce Debt & Boost Income
- 453.5K Spending & Discounts
- 243.9K Work, Benefits & Business
- 598.8K Mortgages, Homes & Bills
- 176.9K Life & Family
- 257.2K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.6K Read-Only Boards