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GDPR Wiggle
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Vate2
Posts: 12 Forumite
Hi, can anyone help, I bought a lock from the online bike store Wiggle, I need to contact the manufacturer of the lock to change my registration details, as they offer a guarantee that their lock if your bike is stolen. The manufacturer isn't replying to my emails. I have asked Wiggle if they can assist and contact the manufacturer and ask them to make contact. Wiggle have said they can't help as they are unable to share my details with the manufacturer. This seems odd as I am asking them to. Does anyone have any expertise in this area?
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Comments
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There's no GDPR problem. Wiggle are just being difficult.0
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They could now you've given them permission but I'm not sure why you think wiggle would have any more luck getting in contact with them. Do they have any other ways you could get in touch like phone numbers or social media?0
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There's no GDPR problem, but I can't see that Wiggle have any obligation to help you out.
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Who is the lock manufacturer? Do they still exist?
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