Amazon/NewDay Credit Card statements

blue.peter

I got an Amazon credit card (issued by NewDay) about a month ago. My first statement was due on Friday (20 November). It seems that all I can download from their online account manager is a list of transactions. I can't find a statement containing all the additional stuff that I'm used to. Do they not produce what I'd call a proper statement at all?

Is anyone here familiar with FCA reuirements around credit card statements? I had thought that the additional stuff that I'm used to seeing (summary of transactions, statement of applicable interest rates, information about DD collection amount and date, summary box and so on) was a regulatory requirement. Is this not correct?

For the avoidance of doubt, I don't consider it a big problem. I'm just very surprised and rather curious. Having had something like 20 credit cards over a period of 40+ years, this is the first time I've come across an issuer not producing a full statement.

jimbo26

I am able to download a full statement, I just click on the Statement Tab then select download PDF button.

blue.peter

jimbo26 said:

I am able to download a full statement, I just click on the Statement Tab then select download PDF button.

Interesting. That's what I did, but all I got was a list of transactions. Does it take them a few days to generate a proper statement for you, or is it there immediately after your statement due date?

Edit

Correction: I don't see a "Download PDF" button. All I have Is "Print summary" (which I used) or "download CSV".

ehlo

Yep, it does take a few days. Sometimes the PDF button even appears but doesn't work for a few days in every month.

jimbo26

As ehlo says, I find it takes about 2 or 3 days from the date of the statement for the PDF version to appear

Alpha_5

What annoys me most is receiving an email to advise that my statement's ready, when it doesn't appear in my online account for another couple of days 

blue.peter

Thanks for the helpful replies. It seems that I just have to wait a bit, and was confused by the fact that I could download the transaction list in the interim. As I said earlier, it's not a big deal. But you've told me what I wanted to know, and I appreciate that.