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Spark Energy

Has anyone had any dealings with this company?

Comments

  • Gerry1
    Gerry1 Posts: 10,849 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 21 November 2020 at 6:20PM

    Several other shorter posts as well, just use the Search function.

    Leave them immediately, you're being ripped off.
  • They took over my energy supply without my knowledge. I haven’t paid any energy bills since July and have notified my original supplier of this. I am a home owner and nothing like this has happened before.
  • Robin9
    Robin9 Posts: 12,858 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    In your other thread you said it was an erroneous transfer and all was being rectified today - hasn't it.? If not go back to your original supplier - don't talk to Spark.
    Never pay on an estimated bill. Always read and understand your bill
  • Gerry1
    Gerry1 Posts: 10,849 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    When did you complain to Spark that it was an erroneous transfer?
    If it was more than eight weeks ago, it's time to go to the ombudsman.
  • I had both my gas and electric with Spark energy and received a letter saying that my energy would be taken over by a new supplier. My Gas was taken over with SSE which I have paid the bill from December to February however they don't supply my electric. I cant get hold of Spark energy and still haven't received a letter from my new supplier for electric since December- how can I find out who my supplier is as I don't need to be landed with a huge bill .
  • bagand96
    bagand96 Posts: 6,604 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Grace12 said:
    I had both my gas and electric with Spark energy and received a letter saying that my energy would be taken over by a new supplier. My Gas was taken over with SSE which I have paid the bill from December to February however they don't supply my electric. I cant get hold of Spark energy and still haven't received a letter from my new supplier for electric since December- how can I find out who my supplier is as I don't need to be landed with a huge bill .

    Spark homepage Home - Spark™ - Bringing Energy to Life (sparkenergy.co.uk)

    Important customer information

    The Spark brand will soon be merging with our sister brand, SSE. This means existing customers will be moved over to SSE. Together we share a lot of the same values - great service and simplicity, so you’re in good hands.

    This also means we’re not accepting any new customer registrations at this time.

    Our FAQs cover everything you need to know and can be found here.

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