PCN Notice from ParkingEye on Motability Vehicle

eddyinfreehold

Le-Kirk ... I'm sure you are correct. They might also want evidence my daughter used their facilities. I have the receipt.  If I could easily contact the car park owners I would do. They operate a bar/restaurant, bowling alley, soft play area and one armed bandit arcade and are hidden behind several shell companies. After extensive digging at companies house I found the directors' addresses and a charge on the car park from a well known bank signed by one of them, proving ParkingEye did NOT own the land. I sent all the directors old fashioned letters with a first class stamp on and had this reply within 24 hours.  There is no email or business address for any of them and the advertised telephone numbers are full-up answerphone machines. I will give them the benefit of the doubt. I was driving a tractor when the phone rang and am kicking myself I couldn't get to it in time.

Redx

Please confirm that you gave them your details , parking company name and the PCN reference , which they will need to get it cancelled

eddyinfreehold

Yes, Redx, I did. I did not reveal the 'procedural defects' compared with the 'code of practice' in the car park signage or the PCN that I felt gave me valid grounds for appeal. It may be, to be completely satisfied, they also require a copy of the receipt for the bowling and meal my daughter enjoyed. I understand your concern. Thank you.

eddyinfreehold

BIG THANK YOU TO EVERYBODY

Following the excellent advice on here I WON. Couldn't have done it without you. The landowners have instructed ParkingEye to cancel the charge. Contacting the landowners has been very difficult because they are all furloughed and the place is shuttered up. An old fashioned series of 1st class stamps on letters to the directors did  the trick. I have two messages on my anwerphone confirming the instruction to cancel, both recorded to my hard drive and this afternoonI received an email confirming this too from their company office address. Very happy.

As an aside I believe in this case parkingEye do not comply with the BPA Approved Contractor Code of Practice (Jan 2020)

Section 16.1    The Equality Act 2010 says that providers of services to the public must make ‘reasonable adjustments’ to remove barriers which may discriminate against disabled people.

Section 19.3: Signs must be conspicuous and legible, and written in intelligible language, so that they are easy to see, read and understand. Signs showing your detailed terms and conditions must be at least 450mm x 450mm.

(the signs are mounted high up and cannot be read easily, the portion of the sign with detailed terms and conditions is about 600mm x 120mm and close typed)

19.9    So that disabled motorists can decide whether they want to use the site, there must be at least one sign containing the terms and conditions for parking that can be viewed without needing to leave the vehicle. Ideally this sign must be close to any parking bays set aside for disabled motorists. (There is no signage or machine visible from any of the extra width wheelchair spaces. Nothing. The nearest machine/sign is behind the vehicles as parked up so therefore invisible from left front or rhs)

Redx

Well done to you , persistance pays !! PE lose , good for the EA2010 too 😄👍

Yet another win for plan A !!

Umkomaas

Nice one. 👍

Despite the misery they inflict on motorists, PE are administratively efficient and do confirm cancellations in writing within 7-10 days. But you can keep an eye on making sure they are complying with the landowner's instruction by logging in to their website where you will be able to check the current status of the PCN. Give it a couple of days for the instruction to be auctioned. 

nosferatu1001

Well done!

eddyinfreehold

Thanks all....