Solar Together Kent - Good scheme? Good quote for a 12 panel system? [AVOID]

ggmf

adamdynamic said:

Apologies for dredging up an old thread - as I explain in my edit to the original post above, this thread appears as one of the top search results when you search for "Solar Together Kent" so wanted to warn other people of my experiences with the scheme over the last 12+ months.

In summary, I wouldn't recommend it

Would you be able to confirm which company completed the install or message me the company name?

QrizB

Spies said:

So is it still not completed? 

That's what the OP says in their update to the opening post.

Feb 2022 Update

...

In short, it's been dreadful.

Over twelve months after we first paid our deposit, we still have scaffolding around our house, we have an invertor installed (not connected to anything) and rails on half of our roof (but not the other half).

and

ggmf said:

Would you be able to confirm which company completed the install or message me the company name?

OP says:

The installer is "EEC Solar"

Spies

Madness having the job half done for over a year!

adamdynamic

Spies said:

So is it still not completed?

Correct - as noted above, the work remains half (ish) finished. Haven't heard from them in weeks and no work done in months.

ggmf said:

Would you be able to confirm which company completed the install or message me the company name?

The company is called EEC Solar based in Southport. I think they have won contracts with councils in a few areas for the Solar Together scheme, so possible that others outside of Kent will face the same problems (their recent Trustpilot reviews suggest that's the case).

ggmf

adamdynamic thank you, I'm having issues with a Kent based installer.

Ukeye

Having the same issue as "QrizB" but I have been waiting since March 2019 (when they approved the application.) Finally did a partial install in December 2021 and still have scaffolding up around the house with no date for when they are going to complete the work. Scaffolding was put up incorrectly and has caused damage to my house and despite repeated attempts to get them to even move/adjust the scaffolding they have still done nothing. When I ring, they just say that the person dealing with it is not available and all the managers are in meetings.

jamesperrett

adamdynamic said:

The company is called EEC Solar based in Southport. I think they have won contracts with councils in a few areas for the Solar Together scheme, so possible that others outside of Kent will face the same problems (their recent Trustpilot reviews suggest that's the case).

I filled in a similar enquiry form promoted by my local council in Hampshire. The response I got back put forward EEC Solar but it felt too much like a dodgy double glazing sales company to me with their limited time periods and the deposit. Their online reviews didn't instil confidence either. It seems I was right to decline the offer.

m0t

Found this whilst trying to work out what to do for solar on my roof.

We just had our quote back through Solar Together in London and the price seems very high.

6 x 380w panels (so 2.3kw?) for £4800. You get a better deal from the Eon website. I did sign up for a quote last May and the figure then was around £3900, so taking the vat off the price is up by £1200.

Looks like I need to find a local installer to do this instead.

NoobSolar

It seems to be an inherent problem in council collective schemes everywhere that the winning bid has to present terms that are not realistic or possible. Hence the winner ends up getting fired by the council, or unable to actually staff the scale of the commitment they have made. You want an aspiring medium sized company with good experience. In Kent, use Daryl/Mike at Light Renewables, Jamie Thompson at Energy My Way, or Rahi Vakani at Solar4good. They all provided me with excellent quotes and clearly knew their stuff. I went for Light Renewables because it was particularly important for me to have optimisers and they had the best price on Solaredge I could find, but all seem pretty good to me.