Barclays Employer References

TishyMouse

Hi does anyone have an idea of when in the approval process Barclays requests an employer reference? Our application was submitted 2 weeks ago (via broker) and our MB  assured us it was close to being approved (and that the desktop valuation had been completed). Then tomorrow they suddenly requested employment references in hard copy. Apparently Barclays had sent a request by post (yesterday?) to our employers to request this, they didn't even ask us for email addresses. Is this normal? I would have expected this to have been done much earlier and/or at least for them to ask us who it should be sent to, they just have the company addresses. I insisted that our MB sent an email request yesterday to the appropriate people, which she did at 5pm, but I now fear we have wasted 2 weeks... I haven't been able to access Track It at all until yesterday and it is now sitting at

'Start Application' Completed: 08 Nov 2020 Your mortgage application has been reviewed and we now need some more information from you. Your mortgage adviser has more details.

Property Valuation is shown as 'Not started'. Does this mean that NOTHING has been done in the past 2 weeks? The MB was very vague about it and would only tell me the underwriter needed this additional info and they would take up to 7 days to review it. I plan to speak to them on Monday and ask for further information particularly in light of what I see on Track It, but would love to have some indication in advance of the normal process/timeline. Thanks in advance.

misscaraxo

From my experience the track it doesn’t work. I know from our developers our valuation is booked in for next Wednesday but shows as ‘not started’ on there. Honestly Barclays are a nightmare, they did underwriting on us 2 weeks ago and were supposed to book valuation but put us in the ‘wrong queue’ and it only got booked in this week. 

TishyMouse

Thanks. I hope you are right about Track It but I do think the MB has been remiss here in not chasing up. I mean surely it is standard to ask for employer refs and if they need a hard copy they could/should have requested them weeks ago...

misscaraxo

They haven’t asked for a reference from my or my partners employer so I’m not sure. I feel your pain though, I had to nag my MB to chase up things with them because literally nothing was happening. It’s so hard waiting and not knowing what’s going on! 

[Deleted User]

Employment references aren't part of their standard packaging requirements.  They only ask for them after they are unable to resolve any questions they have through other documents.  Ive only had i think 2 cases in laat few years ask for them.   They dont take email addresses or allow broker to get it incase it is intercepted and falsified.   Goes to the address keyed on the application.  

Most lenders have terrible case tracker systems. Just ignore it and request more detailed updates from your broker as that is their job after all

TishyMouse

Thats reassuring (I think) Now I can move on to worrying WHY they are asking for the refs 

[Deleted User]

From vague memory mine was because i was using overtime and p60 couldn't clarify the amount as basic salary had increased.  So they wrote to the employer to ask how much overtime the client earned in the last tax year 

TishyMouse

Hmm we aren't using overtime but we were both seconded overseas (same employers) till June so I guess that might explain special treatment.

[Deleted User]

has the application been keyed with your normal income or your seconded income?  And does your payslips clearly show what your normal basic is?   They probably want to check the contracted normal salary and that your jobs are available to go back to.   
Barclays underwriters are based in India so sometimes they dont pick up on stuff due to just not understanding our employment laws and stuff. They might be unsure if being seconded means your job is kept open or not.   
I never underestimate the ridiculousness of their underwriters ever since I got a 2 week delay as I had to explain the lack of difference between 'NHS' (payslip) and 'NHS Trust' (bank statement credit)

TishyMouse

They have payslips on overseas income till June and UK payslips since then. Hopefully they are just checking continuity of employment which we both have.  MB had already advised us that Barclays would be OK with our being back in UK only since June I know other lenders aren't.

TishyMouse

(And we are using uk income for multiplier, overseas income was higher)