Urgent Help Pls. Changed to B.Gas. Only 3 days left to cancel.

elsien

RealGem said:

elsien said:

If I remember rightly the home care was cancellable pretty much straight away,  and wouldn’t cost you anything extra anyway so I’m failing to see the issue. There’s no obligation on you to actually use it. 

it says you can only cancel it at the end of the year. 

Are you sure about that? The tariff on the BG homepage does have the home care referenced, and it links to t&c which says
“ You have 14 days from the day you receive your Services Cover contract pack to change your mind about the Services Cover. If you cancel the Services Cover provided with this tariff, this energy tariff will continue without the Services Cover until 31 January 2022, unless the tariff is cancelled earlier in accordance with these terms and conditions. “

RealGem

elsien said:

RealGem said:

elsien said:

If I remember rightly the home care was cancellable pretty much straight away,  and wouldn’t cost you anything extra anyway so I’m failing to see the issue. There’s no obligation on you to actually use it. 

it says you can only cancel it at the end of the year. 

Are you sure about that? The tariff on the BG homepage does have the home care referenced, and it links to t&c which says
“ You have 14 days from the day you receive your Services Cover contract pack to change your mind about the Services Cover. If you cancel the Services Cover provided with this tariff, this energy tariff will continue without the Services Cover until 31 January 2022, unless the tariff is cancelled earlier in accordance with these terms and conditions. “

Thanks a lot, in their email they said to cancel before the autorenewal payment. 

RealGem

molerat said:

I might be missing something but the MSE information clearly states it is a smart meter tariff - with a pop up box that tells you precisely what that means - and comes with 12 months BG care worth £144

Plus all of the big 6 fixed tariffs are smart meter.

Thank you
I only just spotted that when I did another quote just now.


I heard it's a lot harder to change suppliers in future if you have a smart meter. Is that still the case?
thanks

Streaky_Bacon

RealGem Did you eventually get a confirmation email?

I sent a test email and received both the noreply email and a confirmation email with a reference number.

RealGem

Streaky_Bacon said:

RealGem Did you eventually get a confirmation email?

I sent a test email and received both the noreply email and a confirmation email with a reference number.

Yes I did thanks, but I can't talk to them before Monday the actual day of the new contract, so I am worried it will be too late. 

But also concerned as my plan with SSE runs out then, and if I don't change to a cheaper plan with them I will get put on Standard, which they tell me is more expensive than I was on last time. 

RealGem

Talldave said:

Just switch again?

Why are you going dual fuel, it almost always costs more than separate suppliers?

It won't let me as I "have a switch already going through" even though I sent the cancel email. There is a charge if I cancel after Monday. 

Robin9

RealGem said:

....................
I heard it's a lot harder to change suppliers in future if you have a smart meter. Is that still the case?
thanks

Makes no difference -  Smart meters can make it easier for you to monitor your costs - providing you read the bills 

Gerry1

Robin9 said:

RealGem said:

....................
I heard it's a lot harder to change suppliers in future if you have a smart meter. Is that still the case?
thanks

Makes no difference -  Smart meters can make it easier for you to monitor your costs - providing you read the bills 

Nope.  You won't be eligible for some tariffs if you have an existing smart meter, regardless of whether it's dumb or active.

elsien

RealGem said:

molerat said:

I might be missing something but the MSE information clearly states it is a smart meter tariff - with a pop up box that tells you precisely what that means - and comes with 12 months BG care worth £144

Plus all of the big 6 fixed tariffs are smart meter.

Thank you
I only just spotted that when I did another quote just now.


I heard it's a lot harder to change suppliers in future if you have a smart meter. Is that still the case?
thanks

No. If you have an older smart meter then  it stops being smart if you change supplier so you’re just back where you are now taking readings yourself. With a smets2 meter, there isn’t an issue.
I wasn’t bothered about a smart meter either way but I wouldn’t cancel a good tariff just because of that. 
The last couple of times I’ve checked single vs dual fuel, there’s been so little difference (once I’ve ruled out the ones with rubbish customer service) that I’ve stayed with the dual fuel for convenience. I don’t think the difference to single tariffs is that big for a lot of people. 

Robin9

Gerry1 said:

Makes no difference -  Smart meters can make it easier for you to monitor your costs - providing you read the bills 

Nope.  You won't be eligible for some tariffs if you have an existing smart meter, regardless of whether it's dumb or active.

RealGem was asking if it was harder to change suppliers  - in what way is it harder Gerry ?