what do I need to do to get a UHD 4K image

TimSynths

I've just got a 4k tv, I have an Amazon Prime fire box (not stick), had it for maybe 5 years, I know Prime has a lot in 4k but do I need to get a 4K stick to see 4K product?
Also, if I subscribe to Netflix but watch it through the app on the Firebox wont that have the same issue of potentially non-4K images too? I've tried to Google the answer but its all a bit confusing. In a nutshell- what do I need to do to get a 4K image when available? Regards, Tim.

TadleyBaggie

With Netflix you would have to subscribe to their "Ultra HD" plan.

https://help.netflix.com/en/node/13444

DCFC79

TimSynths said:

I've just got a 4k tv, I have an Amazon Prime fire box (not stick), had it for maybe 5 years, I know Prime has a lot in 4k but do I need to get a 4K stick to see 4K product?
Also, if I subscribe to Netflix but watch it through the app on the Firebox wont that have the same issue of potentially non-4K images too? I've tried to Google the answer but its all a bit confusing. In a nutshell- what do I need to do to get a 4K image when available? Regards, Tim.

If it's Amazon content yes you would need to buy a 4K Amazon Stick.
As for Netflix you can sign up for 4K Netflix to give you the 4K stuff.

JJ_Egan

Do you not have Prime app on TV as that will show Prime 4k content .

4k content on YouTube as well .

Were_Doomed

If the source device providing the signal to the TV cannot serve a 4K signal then it does not matter what the quality of the material is - the device can only ever provide the maximum resolution it is designed for.

As per above, the new TV almost certainly has the Netflix and Amazon apps preloaded. These will give true 4K display if the source material is 4K. Also as said above, you'd need a Netflix Ultra HD plan to get 4K material from them.

TimSynths

Fab- thanks for the advice. Yes the TV does have Prime App but I find the dialect lags when played through the 5.1 but the firebox doesn't. Might have another fiddle with it.

RumRat

TimSynths said:

Fab- thanks for the advice. Yes the TV does have Prime App but I find the dialect lags when played through the 5.1 but the firebox doesn't. Might have another fiddle with it.

You should be able to alter the lip sync (Audio delay) within the sound settings menu.

getmore4less

Which TV did you get?
BBC also has 4k content

TimSynths

getmore4less said:

Which TV did you get?
BBC also has 4k content

HISENSE 65AE7000FTUK 65-inch 4K UHD HDR Smart TV with Freeview play, and Alexa Built-in (2020 series) [Amazon Exclusive] [Energy Class A+].

https://ao.com/product/65ae7400ftuk-hisense-tv-black-76374-108.aspx?utm_medium=affiliates&utm_source=Connexity+Inc.&utm_campaign=Price Comparison - CSS|680777&utm_content=0&sv_campaign_id=680777&sv_tax1=affiliate&sv_tax2=&sv_tax3=Connexity+Inc.&sv_tax4=0&sv_affiliate_id=680777&awc=19526_1605883199_0de027a501db61ab351ceea6aaa1f8fc

getmore4less

prime, Iplayer and youtube should all do 4k from built in app.

TimSynths

getmore4less said:

prime, Iplayer and youtube should all do 4k from built in app.

Yes i've had another fiddle and unplugged the Firebox so now just use the app and the picture is great and no issues with the sound this morning.