We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

FirstSave - any experiences

Options
2»

Comments

  • soulsaver
    soulsaver Posts: 6,604 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 19 March 2021 at 11:41AM
    Only having the one bond, I couldn't log in on the day of maturity. Whilst I have no issues with First Save while the account was open, suspending log in I'm not impressed with.

    Even more so that there was no message to this effect, just left you thinking there was an error in your password/user name and needing to phone to find what the closing balance was.
  • veryintrigued
    veryintrigued Posts: 3,843 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    soulsaver said:
    Only having the one bond, I couldn't log in on the day of maturity. Whilst I have no issues with First Save while the account was open, suspending log in I'm not impressed with.

    Even more so that there was no message to this effect, just left you thinking there was an error in your password/user name and needing to phone to find what the closing balance was.
    For the first time in seven years I have no bonds but I'm still able to log in.
  • colsten
    colsten Posts: 17,597 Forumite
    10,000 Posts Seventh Anniversary Photogenic Name Dropper
    My access was also revoked after my only bond had matured.

    A number of others are doing this, too: the AA, Aldermore, Tesco spring to mind, but they aren't the only ones. Minor nuisance, I'd say.
  • veryintrigued
    veryintrigued Posts: 3,843 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    soulsaver said:
    Only having the one bond, I couldn't log in on the day of maturity. Whilst I have no issues with First Save while the account was open, suspending log in I'm not impressed with.

    Even more so that there was no message to this effect, just left you thinking there was an error in your password/user name and needing to phone to find what the closing balance was.
    For the first time in seven years I have no bonds but I'm still able to log in.
    Checked this afternoon and my access has now been revoked too.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.8K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.5K Spending & Discounts
  • 243.8K Work, Benefits & Business
  • 598.7K Mortgages, Homes & Bills
  • 176.8K Life & Family
  • 257.1K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.