📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Halifax closed my account & then rejected my switch?

Options
2»

Comments

  • sassy_one
    sassy_one Posts: 2,688 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 19 November 2020 at 5:58PM
    You state that companies contacted you same day. 
    No company can see a failed direct debit the same day it fails, due to the processing logistics. 


  • adamp87
    adamp87 Posts: 900 Forumite
    Fifth Anniversary 500 Posts Name Dropper
    In regards to your switch if Halifax are closing your account they can’t switch it when they’ve begun the process most likely.
  • Ed-1
    Ed-1 Posts: 3,958 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    adamp87 said:
    In regards to your switch if Halifax are closing your account they can’t switch it when they’ve begun the process most likely.


    This Lloyds closure letter says that you can use the switch service. But there are other letters that say you can't if accounts have been blocked.
  • born_again
    born_again Posts: 20,493 Forumite
    10,000 Posts Fifth Anniversary Name Dropper
    MalMonroe said:
    One caveat to the OP if genuine.
    If Halifax have closed the account due to perceived fraud and possibly put a CIFAS marker on - then there could be troubles ahead with the Nat West account too.

    OP check with CIFAS to see if anything is on there. 
    But OP said this "I immediately attempted to switch to NatWest, sent off my ID, set up online banking, had my card & pin sent out to me in the post, & everything got accepted". So it would seem that the NatWest account is good to go.
    Indeed it is - but if there is a CIFAS marker on there in a few days he suddenly will not be able to log into his account and the debit card will start to be declined.
    I don't know why banks open accounts first then check afterwards.
    System says yes on basic checks. Then they get manually checked for any errors & if any more ID is required. Also things like CIFAS can take a while to show up.
    Life in the slow lane
  • ElizabethRose
    ElizabethRose Posts: 168 Forumite
    100 Posts First Anniversary Name Dropper
    edited 20 November 2020 at 5:48PM
    Ignore, the letter was not by the OP so comment invalid. 
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351.1K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.6K Spending & Discounts
  • 244.1K Work, Benefits & Business
  • 599K Mortgages, Homes & Bills
  • 177K Life & Family
  • 257.4K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.