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Ticket Master refund

Have had my concert rescheduled can I request a refund through section 75 as it's nearly 14months after the first date and my husband's mobility is now much more limited. He won't be able to go.

Comments

  • Vegastare
    Vegastare Posts: 1,049 Forumite
    Part of the Furniture 500 Posts Name Dropper
    edited 18 November 2020 at 4:50PM
    I had no problem with a request to AXS who sell concert tickets also...a concert cancelled last June on a Sat night had been rescheduled for next June but midweek.  I went via live chat and said due to the 4 hour journey each way a midweek with work and not knowing work pattern it was out of the question -  asked for a refund as band had no weekend concerts in UK to transfer to and I got a refund on credit card about 10 days later.   No tussle what so ever.
  • Probably no need to use s75. 

    Just contact TicketMaster and request a refund
  • twopenny
    twopenny Posts: 9,304 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    S75 is where there is a problem or dispute so I doubt they'd do that unless you'd tried to get a refund first.

    I can rise and shine - just not at the same time!

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