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Online Gift Card - any right to cancel?
Legally_blonde
Posts: 7 Forumite
Good evening.
This evening, I was buying online gift vouchers (Curry’s) from an online third party supplier who gives an NHS discount. Rather annoyingly, the gift card retailer auto changed to another, I stupidly didn’t notice and ended up buying a £150 voucher for Adidas.
I noticed as soon as I received the Confirmation email, didn’t click on the ‘activate’ link and immediately emailed the company to ask if I could either swap or get a refund. I haven’t heard back yet, but I suspect that I’m going to be unsuccessful as their t&c state ‘no refunds’ (but they do mention statutory rights).
Does anyone know if this sort of thing might be covered by the 14 day distance selling rules, especially as I haven’t activated it? Or am I stuck with a tracksuit rather than an iPad...?
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Comments
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Sorry - forgot to mention that the company is called ‘Vivup’. It’s one that you register with via the workplace to do salary sacrifice etc, but they also give discounts on a range of UK retailer gift cards.0
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