Nationwide CC direct debit

Is it possible to set up direct debit online for nationwide CC???? 

Comments

  • jet01
    jet01 Posts: 107 Forumite
    100 Posts First Anniversary Name Dropper
    De depends what you mean by online. You can do do this by logging into the secure online site or in the app. 
  • Pkman
    Pkman Posts: 86 Forumite
    Fourth Anniversary 10 Posts
    I tried, and its not anywhere. Can you walk me through it
  • This is what the website says
    Call us on  0800 055 66 11 (Mon- Fri 8am-10pm; Sat 8am-8pm; Sun 9am-5pm) at least 10 working days before the payment is due. We’ll ask you for:


    your 16-digit credit card number, printed on the front of your credit card
    the account number and sort code of the bank account you are paying from.

    It seems you can change a direct debit in the app or internet banking.

  • Pkman
    Pkman Posts: 86 Forumite
    Fourth Anniversary 10 Posts
    Bloody awful, never knew a CC company doesn't let you set it up online. It's not even type it in on the phone, u have to speak to someone. 
    I guess I just manually transfer the money across every month. 
  • MalMonroe
    MalMonroe Posts: 5,783 Forumite
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    Pkman said:
    Bloody awful, never knew a CC company doesn't let you set it up online. It's not even type it in on the phone, u have to speak to someone. 
    I guess I just manually transfer the money across every month. 
    I am a Nationwide customer and it's really easy.

    Click on this link https://www.nationwide.co.uk/support/support-articles/manage-your-account/credit-card-ways-to-pay

    And follow their step-by-step instructions. 

    Once it's all set up, you can just forget about it. Unless you want to pay it off in full of course, or close it.
    Please note - taken from the Forum Rules and amended for my own personal use (with thanks) : It is up to you to investigate, check, double-check and check yet again before you make any decisions or take any action based on any information you glean from any of my posts. Although I do carry out careful research before posting and never intend to mislead or supply out-of-date or incorrect information, please do not rely 100% on what you are reading. Verify everything in order to protect yourself as you are responsible for any action you consequently take.
  • Pkman
    Pkman Posts: 86 Forumite
    Fourth Anniversary 10 Posts
    Yes, that I have to call them to set it up DD, no other option 
  • Fingerbobs
    Fingerbobs Posts: 1,695 Forumite
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    MalMonroe said:
    Pkman said:
    Bloody awful, never knew a CC company doesn't let you set it up online. It's not even type it in on the phone, u have to speak to someone. 
    I guess I just manually transfer the money across every month. 
    I am a Nationwide customer and it's really easy.

    Click on this link https://www.nationwide.co.uk/support/support-articles/manage-your-account/credit-card-ways-to-pay

    And follow their step-by-step instructions. 

    Once it's all set up, you can just forget about it. Unless you want to pay it off in full of course, or close it.
    That link says you have to phone them. 
    Incidentally, I had the same problem with a NatWest credit card, so it's not just Nationwide. 
  • EarthBoy
    EarthBoy Posts: 3,175 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    MalMonroe said:
    Pkman said:
    Bloody awful, never knew a CC company doesn't let you set it up online. It's not even type it in on the phone, u have to speak to someone. 
    I guess I just manually transfer the money across every month. 
    I am a Nationwide customer and it's really easy.

    Click on this link https://www.nationwide.co.uk/support/support-articles/manage-your-account/credit-card-ways-to-pay

    And follow their step-by-step instructions. 

    Once it's all set up, you can just forget about it. Unless you want to pay it off in full of course, or close it.
    That link says you have to phone them. 
    Incidentally, I had the same problem with a NatWest credit card, so it's not just Nationwide. 
    You can't set up a Direct Debit online with First Direct or HSBC either.  You have to fill in an electronic form/mandate and they do it for you.  
  • Pkman said:
    Is it possible to set up direct debit online for nationwide CC???? 
    YES!!!

    I am a nationwide cc customers, and i was doing Direct Debit online easily.

    Step one:
     login to your account in browser at their online banking.

    Step two:
    When you're in your account, go to the credit card account section (as if you have other products with them), and at the top left you have a list of functions, pick the "Other account services" one, and click on it.

    Step three:
    Look at the center of the page you'll find a list of "Account services" as in pic attached below,
    Under this list you'll find the option to register your card for Direct Debit service.

    Step four:
    Follow the instructions

    Step five:
    Read carefully the note about how long it takes to get it bone, and make sure, that in your next payment due date it's already be set to take the payment by the New Direct Debit, sometimes you will still have to pay by other way till it's update at the Direct Debit system. Just read what the bank said there.

    Step six ;) :
    Don't forget to let us know how you managed, and, Good luck.. :)
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