End of Contract 10 November 2020 at 4:25PM in Phones & TV 7 replies 81 views

Mart7379

Hi 
I'm coming to the end of my contract with EE, and was looking at getting the new IPhone 12, but here's the issue I have, if I get an upgrade I'm paying more than I would if I just went for an additional line on the old contract and kept both phones. 

What's stopping me then waiting until the old contract has officially expired (there's about a month left on the contract) and moves onto a running contract to then cancel that contract altogether, keeping the contract going that was the additional line. Would EE then increase the monthly cost of the 'additional line'

macman

Your contract never expires. Only the minimum term does. It only ends once you have given and served notice. Do nothing and it continues.

VLT

Sorry to jump on post... moving from EE if I serve notice to quit do I have to wait the month out before a get a new phone? TIA

Mart7379

macman said:

Your contract never expires. Only the minimum term does. It only ends once you have given and served notice. Do nothing and it continues.

I'm sure you know what I meant, expires, minimum term........

Mart7379

VLT said:

Sorry to jump on post... moving from EE if I serve notice to quit do I have to wait the month out before a get a new phone? TIA

No, once you serve notice you obviously have to give 1 month notice, but nothing stopping you from getting a new phone with a new provider, however you will still have to pay your final month's bill from EE (from time of notice to end of Contract) 

Penguin_

No the only thing I don't know what would happen to your phone number as you would have a new number on the new handset. 

macman

Mart7379 said:

macman said:

Your contract never expires. Only the minimum term does. It only ends once you have given and served notice. Do nothing and it continues.

I'm sure you know what I meant, expires, minimum term........

Yes I do, but it's still a distinction worth making, as a lot of people still think the service (and billing) ceases at the end of the minimum term.

macman

Penguin_ said:

No the only thing I don't know what would happen to your phone number as you would have a new number on the new handset. 

You'd lose the number when your EE service ends, unless you port it over to the new phone using a PAC before it's ceased.