Who are claim hunters

I received a letter from "shop direct finance company" thanking me for my recent correspondence in relation to my ppi policy and that they have now completed their investigation and I will be receiving a cheque in the post, I contacted them as I thought this is a scam which turns out they are not and this is in fact true I will be getting a cheque.
I have now received a letter from "claim hunters" stating that once I receive the cheque I need to pay them their fee within 14 days of receiving the payment 
I have never received any correspondence prior than the letter I received today from claim hunters or new anything about this ppi claim until I received a letter a few days ago from shop direct finance. 
Please help I don't know what to do, do I ignore the letter from claim hunters as I have never heard of them and I certainly have signed any paperwork from this company and the only correspondence I've received is today. 

Comments

  • Ask "Claim Hunters" to send you a copy of the agreement you signed.
  • dunstonh
    dunstonh Posts: 115,638
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    edited 10 November 2020 at 10:56AM
    How did shop direct receive your complaint?  did you make it yourself or did you click a link on facebook or a website?
    You could ask shop direct if they have a letter of authority from Claim Hunters and state that you didn't enter into a contract with them or supply them with your signature and you are concerned they are doing something wrong.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
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