Provident -deceased parent 8 November 2020 at 12:46AM in Reclaim PPI & other insurance 3 replies 191 views

Poppy9

My MIL died in 2011 but my hubby said for as long as he can remember she had a provident loan or vouchers .  The same lady called to the  house to collect repayment and issue new loan when one repaid.  Someone suggested it's mis-selling but I assume it's on the past and nothing can be done  

dunstonh

 Someone suggested it's mis-selling but I assume it's on the past and nothing can be done  

Being realistic about this, your hubby thinks she had something with provident that may have been a loan or may have been vouchers and would have been a decade or more ago but doesn't actually know if anything was done wrong.  Taking out loans and collecting via home visits is not unlawful.

Chances are data has been destroyed (FCA recommend 6 years from account closure).

Pretty much a needle in a haystack where, possibly, no needle exists.

Poppy9

We thought same too!  I remember the woman calling there and suggesting to hubby he borrow £500 to buy a car !  I was horrified as I'd been raised to not borrow , though I know this is not possible for ever.  My hubby who was just 19 at time was tempted but I put him off idea.  My MIL has been doing these loans & vouchers long before I met her son and I know she continued as I told her to stop which she did eventually as I think the woman retired !  She felt the woman was a friend !   

sourcrates

Provident has been operating and targeting young people, especially young families, for years, doorstep lending is nothing new.

I suspect the full details were never really disclosed in the past, and nor did many folk think to ask, it was the never, never, just about the only way working class people could get credit originally.

Now that model worked well for them for decades, it was only when they ventured online, and flogged the product to a much bigger client base, that they got embroiled in the payday loans fiasco, and were, for the first time, subject to FCA scrutiny.

Now because of the passage of time, and a distinct lack of any evidence, all you have being hear say, there is little to no chance of any mis-selling complaint being upheld, so i`d say it was time to draw a line under this and move on.