Symbio Low Fair and Green Variable SE03 V2

Hasbeen

As per title.
Is anyone on this tariff as it does not appear on the Symbio site.

Presumed discontinued?

But unable to really find any info on it as per does it have exit fees?

rp1974

I'm on it,no exit fees.
Mine started on 01/10/20.
They might have pulled it.

couriervanman

rp1974 said:

I'm on it,no exit fees.
Mine started on 01/10/20.
They might have pulled it.

same here but considering moving to PFP 

Hasbeen

Thanks for confirming. That's what I thought, but have £25 exit fee showing on my SE03 V2 tariff started 1st Nov.

couriervanman

variable tariffs don't have exit fees

violetta

The word 'variable' in this case means variable direct debit - I have this tariff and there is a £25 exit fee as Hasbeen says

Mister_G

Yes, I'm on V1 which doesn't have an exit fee.

couriervanman

people are getting confused with tariff names here 

Symbio Low Fair and Green Variable SE03 V2 does not have an exit fee

rp1974

I think something is amiss here as I'm on V2 with no exit fee showing.

You have renewed your tariff as per the details shown below:

Meter Type: Single Rate

TARIFF DETAILS:

Your new tariff plan is:	Low Fair and Green Variable SE03 v2
Tariff Effective From: 01 October 2020
Price Guaranteed Until: Not Applicable
Exit Fees: Not Applicable

rp1974

couriervanman said:

people are getting confused with tariff names here 

Symbio Low Fair and Green Variable SE03 V2 does not have an exit fee

I agree with this,it's not helpful though it's trying to be.

violetta said:

The word 'variable' in this case means variable direct debit - I have this tariff and there is a £25 exit fee as Hasbeen says

I might be wrong but fairly sure the "variable" here is that the tariff amount can be varied,as in unit price and standing charge.
Could be mistaken though dont think so,thought it best to at least raise it.

Talldave

rp1974 said:

couriervanman said:

people are getting confused with tariff names here 

Symbio Low Fair and Green Variable SE03 V2 does not have an exit fee

I agree with this,it's not helpful though it's trying to be.

violetta said:

The word 'variable' in this case means variable direct debit - I have this tariff and there is a £25 exit fee as Hasbeen says

I might be wrong but fairly sure the "variable" here is that the tariff amount can be varied,as in unit price and standing charge.
Could be mistaken though dont think so,thought it best to at least raise it.

Spot on. Their naming convention is clear, with fixed or variable in the tariff name. It wouldn't surprise me if their incompetence included quoting non-existent exit fees on bills though, as they exude uselessness like it’s going out of fashion.