Snagging not completed

Machara

We are about 7 months into living into a new build property. Up till now we still have quite a number of snagging that has not been completed. Also a double socket was mounted under the garden tap in the garden. There was an incident that occurred whereby i got shocked from the unit that required the fire service and ambulance to attend the property. The developer sent out an electrician and post this incidence said there was nothing wrong with the electric unit. I am a bit lost here and i need a direction as to how to proceed with my grievances. Below is a copy of the email reply from the developer:

Following the unfortunate incident yesterday, I wanted to get in touch, hoping that you are both well and in good health.

 

xxxxxxxxxxx Electrical have attended yesterday evening and informed us of their findings today.

 

They confirmed that upon arrival the MCBs were off and that the RCDs have been put back on since the incident. They have then tested the socket and the affiliated RCD to ensure that they work as they should (i.e. tripping out). For further information on MCB and RCD, please see below

 

To this end, we can state that there was no electrical fault with the external socket, which is an IP65 rated external socket in line with the appropriate regulations.

 

Whist I appreciate that what happened is rather upsetting, there are no further recommendations regarding the matter.

 

I hope that you are feeling better!

 In closing, I would like to confirm that I will provide updates on all outstanding matters on a separate e-mail, with the plan to conclude all this side of the holidays.

 

knightstyle

So how did you get a shock and why did the fire and ambulance services come?  Did you have something plugged into the socket?
The socket will have been protected by a 30ma RCD and would have tripped very quickly in the event of a fault to earth so no shock there.  perhaps you managed to touch both live and neutral at the same time whilst being insulated from the earth, that would give you a shock and may have tripped the mcb.
House wiring is classed as low voltage and most people recover very quickly from a shock caused by the above.

RelievedSheff

We are 18 months into living in our new build and only got the last of the snags sorted a couple of weeks ago.

A new build home takes a while to settle in and fully dry out. You can't rush it.

TELLIT01

Can you post a photo of the tap/socket layout.  On the face of it, mounting a power point below a tap seems ridiculous.

Belenus

TELLIT01 said:

Can you post a photo of the tap/socket layout.  On the face of it, mounting a power point below a tap seems ridiculous.

It does seem ridiculous but outdoor sockets are exposed to rain all year round so perhaps it is not quite as ridiculous as it first appears.

Having said that I would avoid doing it. There must surely have been an alternative position away from the tap. If nothing else it might get in the way of a bucket or watering can being filled from the tap.

What do the Regulations say about this if anything?

ComicGeek

IP65 rated socket would only be protected against low pressure jets of water from all directions, with limited ingress permitted. 

Minimum standard is IP56 for external sockets - the two digits are separate issues, so IP65 is not 'better' than IP56. The first digit is to do with intrusion protection, and the second digit for moisture protection. They should be installing a IP66 rated socket as minimum, which protects against strong jets of water such as jet washing patio etc.

The IP rating is only applicable when the cover is closed, which is why it's important to have one that can be fully closed with the plug in.

Needs a photo really.