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Chessington Holidays issued a voucher not a refund

wannadie
Posts: 28 Forumite


My chessington holiday has just been cancelled and they issued a voucher not a refund.
I could really do with the cash at the moment.
How do I get a refund. Can't find a phone number or email address anywhere.
Thanks,
Matthew
I could really do with the cash at the moment.
How do I get a refund. Can't find a phone number or email address anywhere.
Thanks,
Matthew
0
Comments
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When you contact them I suggest you say that you are unable to take them up on a visit before the voucher is redeemable and that you are tied up in work for the forseeable future and would like a refund.They should respect that.However it does seem to have a non refundable policy.
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twopenny said:However it does seem to have a non refundable policy.1
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ThumbRemote said:twopenny said:However it does seem to have a non refundable policy.ThumbRemote said:twopenny said:However it does seem to have a non refundable policy.
They did offer a refund and asked me to provide a probably unnecessary amount of booking information.I suspect that I am entitled to a refund and the tactic is to make it difficult for people in the hope they will not bother.
Thanks all for your help.0
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