Previous Claim failed but now found loan number (HSBC)

kayg1aw

Hi
I made an attempt to claim PPI from HSBC for a loan I took out in 2000 and finished paying in 2008. I made the claim in 2010 and HSBC stated they didn't keep records longer than 6 years old and without a loan number couldn't do anything. 
I have since found the loan number after clearing out the garage. It got packed away during a house move.  
Would I have grounds to still be able to claim?
Any advice would be appreciated.
Thank you

dunstonh

Would I have grounds to still be able to claim?

Does the information you have show whether you have PPI or not?

jonesMUFCforever

What kind of loan was it?
Personal loans were not available for 8 years.
Loan number on its own? - What does that prove? Did you find any statements showing you had PPI ?
I am quite sure that today they will not have records going back 20 years.

kayg1aw

Hi
Thank you for your replies. Yes. I have a document with the ppi contract with it. It was a personal loan. 
Apologies for the date mix up. It was paid off in 2008.

jonesMUFCforever

kayg1aw said:

Hi
Thank you for your replies. Yes. I have a document with the ppi contract with it. It was a personal loan. 
Apologies for the date mix up. It was paid off in 2008.

If you took it out in 2000 and paid it off in 2008 - that is 8 years or near enough.
At that time 5 years was the maximum for a personal loan.
If you can show that you have made a claim before last August's cut off date - send the information to them and see what they say.

brettcta

They’ll likely time bar you now as I understand your original complaint was in 2010. 

Re lengths, some lenders had personal loans that ran up to 7 years

dunstonh

From memory, I believe that originally, for a loan under the consumer credit act you could not borrow above £15k (or maybe 10k) and not for a period greater than 5 years.   Banks could lend outside of that but it wouldn't have been on a CCA regulated personal loan but an unregulated loan. Some banks used a different name for the unregulated loan. It certainly had a different loan agreement.  Then there was a change in the CCA that allowed a longer term and greater amount under the CCA and the issue went away.   I really cannot recall when or the specifics as we are talking several decades.

brettcta

dunstonh said:

From memory, I believe that originally, for a loan under the consumer credit act you could not borrow above £15k (or maybe 10k) and not for a period greater than 5 years.   Banks could lend outside of that but it wouldn't have been on a CCA regulated personal loan but an unregulated loan. Some banks used a different name for the unregulated loan. It certainly had a different loan agreement.  Then there was a change in the CCA that allowed a longer term and greater amount under the CCA and the issue went away.   I really cannot recall when or the specifics as we are talking several decades.

I know for a fact the co-operative bank were doing personal loans from £2,000 - £25,000 over 1-7 years until they stopped selling them a few years ago

dunstonh

I know for a fact the co-operative bank were doing personal loans from £2,000 - £25,000 over 1-7 years until they stopped selling them a few years ago

Back when I was doing them at a bank we couldn't go over £15k or 5 years Anything outside that had a non CCA agreement.  However, we are going back to the days when agreements were paper based and the figures were handwritten and you used carbon copies.  

brettcta

dunstonh said:

I know for a fact the co-operative bank were doing personal loans from £2,000 - £25,000 over 1-7 years until they stopped selling them a few years ago

Back when I was doing them at a bank we couldn't go over £15k or 5 years Anything outside that had a non CCA agreement.  However, we are going back to the days when agreements were paper based and the figures were handwritten and you used carbon copies.  

Ah yea, I’m talking max 10 years ago