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Expensive TV developed fault twice out of warranty, what are my rights?

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I purchased a TV the end of 2017 from currys and paid in excess of £3,000 for this. Last year, it developed a fault with blue lines running through the screen which they fixed for us. The fault has come back again and I am wondering what my rights are?
Thanks

Comments

  • Three years old?  Have you any evidence that the problem is due to an inherent fault with the machine that was present when you bought it?  When Curry's fixed it last year, did you have any "discussion" with them to persuade them to do so, or did they explain that they were happy to repair because...  What reason did they give?
  • Browntoa
    Browntoa Posts: 49,605 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    It's out of warranty so very little unless you can prove its a known fault ( search on the internet ) 

    And then comission your own independent report to prove it


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  • photome
    photome Posts: 16,669 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Bake Off Boss!
    Not of help you you right now, but  John lewis give a 5 year gtee on Tvs and Richer sounds give 6 years, worth considering next time you need to buy one
  • I purchased a TV the end of 2017 from currys and paid in excess of £3,000 for this. Last year, it developed a fault with blue lines running through the screen which they fixed for us. The fault has come back again and I am wondering what my rights are?
    Thanks
    Your rights are to a) prove that the latest fault is inherent (via an independent report), and b) if so proven then exercise your Final Right To Reject for a refund. After 3 years the refund will be partial, probably at best 50%, so £1,500.

    That's the legal position (you did ask about your rights after all) ... the way forward is to first see what Currys say.
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