oculus quest return

Singlemumm

Good evening 
I’m after advise for friend
Shes bought that stupid thing from argos 2 days ago . silly girl didn’t even knew what exactly she’s buying for ,”well deserved “ some joy , and pay monthly .
once she checked the thing, was absolutely disappointed and want to return this item or at least to change to something else.item has not need used but tried so of course box opened . any advise please as argos advise was only to sell to someone else 

Fosterdog

The advice given by Argos is good, she has no rights to return for a refund so selling it to someone for as close to her purchase price as possible is a good idea.

Aylesbury_Duck

I agree.  How can it have been tried and not been used?  It's used.

I've inferred she bought in store?

Singlemumm

she ordered online and collected 
so no chance to change to something else , if can’t return for refund ? Is her silly mistake but worth to ask .
She said she didn’t realised she will need to connect with her fb acc etc, she said don’t want to feel
unsafe when using fb acc 

oh well things happen, thank you guys 

Singlemumm

used / tried 
just thought if I bought jeans , put on and didn’t like -they used or just been tried on?😄

Aylesbury_Duck

Singlemumm said:

she ordered online and collected 
so no chance to change to something else , if can’t return for refund ? Is her silly mistake but worth to ask .
She said she didn’t realised she will need to connect with her fb acc etc, she said don’t want to feel
unsafe when using fb acc 

oh well things happen, thank you guys 

Ordering online and collecting might give her a 14 day right of return but if she's opened it, connected it to Facebook (if she got that far), downloaded software updates, etc, then that goes beyond what would be considered reasonable handling to assess suitability.

Singlemumm

thank you, make sense  really.
just thinking what I would do in that case, buying something without good research.
but again, how you can check is all good without turning on ? 

Singlemumm

found on argos website 

“ If the item or the packaging has been handled excessively to assess the goods (i.e. more than you would if you were buying it in a shop) we reserve the right to reduce the amount of refund to you.”

so there is still right to ask refund even they will reduce amount ?🧐

KatrinaWaves

Well how far did she get with it. The reduction could be to £0 depending on what exactly she has done. I’ve got one, and I certainly wouldn’t want one that had been played on for any length of time (or maybe I just have a sweaty face) 

mattyprice4004

There's countless walk-throughs and in-depth reviews for items like this, meaning she'd have had ample opportunity to explore exactly how it worked without needing to spend a penny.

It's rough, but at least eBay / FB marketplace make it easy to sell something like this on