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Driving licence scam

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  • Further, it appears on the Internet archive that the site was valid up to around 2018, then dormant. As scammers do sit on previously hosted sites. Then I am afraid, this was just one that was in the open until recently!
    This is what the site was originally:
    https://web.archive.org/web/20160331124356/http://www.uklicence.com/
  • Pianoman1
    Pianoman1 Posts: 79 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    edited 3 November 2020 at 6:36PM
    Received this. Surprisingly well written, not keeping my hopes up though. Will update if i get anything back:

    "Hello,

    This is an automated email to confirm that your full refund of £39.95 has been successfully processed for your ‘change of address’ application.

    Please note that any refunds processed within 48 hours of an order submission may not show this as a ‘refund’ on your statement because we only 'pre-authorise' payments for 48 hours before submitting a charge request.

    Banks typically put these 'pre-authorisations' back onto your available balance within 5 days working days.

    If you still need to process your ‘change of address’ application, please visit the DVLA directly
    Kind Regards
    Licence Support Team"
  • Seems that the site was set up in June 2020 and I suspect it was a Phishing Site. I suggest you take any internet connected device off your ex wife, as well as check your credit record.

    Also, get your ISP to use some form of Web Protect, to prevent your ex wife from going to dodgy sites and your Anti Virus software updated to also prevent access to Phishing sites. Most ISPs provide this free!
    🤣😂🤣
    Are you now giving marital advice BoP? :D 
    No, please abuse Deidre for that!
  • MalMonroe
    MalMonroe Posts: 5,783 Forumite
    Ninth Anniversary 1,000 Posts Name Dropper Photogenic
    edited 3 November 2020 at 6:41PM
    Pianoman1 said:
    Seems that the site was set up in June 2020 and I suspect it was a Phishing Site. I suggest you take any internet connected device off your ex wife, as well as check your credit record.

    Also, get your ISP to use some form of Web Protect, to prevent your ex wife from going to dodgy sites and your Anti Virus software updated to also prevent access to Phishing sites. Most ISPs provide this free!
    Good advice, thank you
    I don't think you should take anything from your wife at all. Just ensure that she checks links - for example, this one for driving licences - https://www.gov.uk/browse/driving/driving-licences - rather than trusting what's online. 

    I learned that lesson the hard way a few years ago but I'm a single woman and managed to cope. I got my money back and still have all my internet-connected devices. We've all been fooled by scammers at one time or another and I don't believe anyone who says they haven't. Just because your wife did it wrong this time doesn't mean she's totally incompetent. (Sorry, I have taken offence here on her behalf!)

    Hopefully you will be able to recoup your loss as I did, and start again, with the correct site this time. 
    Please note - taken from the Forum Rules and amended for my own personal use (with thanks) : It is up to you to investigate, check, double-check and check yet again before you make any decisions or take any action based on any information you glean from any of my posts. Although I do carry out careful research before posting and never intend to mislead or supply out-of-date or incorrect information, please do not rely 100% on what you are reading. Verify everything in order to protect yourself as you are responsible for any action you consequently take.
  • Seriously, get the ex wife to check her credit file. At first cancel the card and get a replacement.
    BT Web Protect
    https://www.bt.com/help/security/set-up-and-use-bt-web-protect

    Sky Shield
    https://www.sky.com/help/diagnostics/sky-broadband-shield/sky-broadband-shield

    Talk Talk Home Safe
    https://www.talktalk.co.uk/shop/security/homesafe

    I do not have links to other ISP!
  • MalMonroe
    MalMonroe Posts: 5,783 Forumite
    Ninth Anniversary 1,000 Posts Name Dropper Photogenic
    Sorry, I forgot to say you might want to report your experiences : 
    here, https://www.gov.uk/report-suspicious-emails-websites-phishing
    (On that site they also give advice about when personal details have been disclosed).

    and/or to Action Fraud (but to be honest, they never seem to do much, in my experience!)
    https://www.actionfraud.police.uk/
    Please note - taken from the Forum Rules and amended for my own personal use (with thanks) : It is up to you to investigate, check, double-check and check yet again before you make any decisions or take any action based on any information you glean from any of my posts. Although I do carry out careful research before posting and never intend to mislead or supply out-of-date or incorrect information, please do not rely 100% on what you are reading. Verify everything in order to protect yourself as you are responsible for any action you consequently take.
  • MalMonroe said:
    Pianoman1 said:
    Seems that the site was set up in June 2020 and I suspect it was a Phishing Site. I suggest you take any internet connected device off your ex wife, as well as check your credit record.

    Also, get your ISP to use some form of Web Protect, to prevent your ex wife from going to dodgy sites and your Anti Virus software updated to also prevent access to Phishing sites. Most ISPs provide this free!
    Good advice, thank you
    I don't think you should take anything from your wife at all. Just ensure that she checks links - for example, this one for driving licences - https://www.gov.uk/browse/driving/driving-licences - rather than trusting what's online. 

    I learned that lesson the hard way a few years ago but I'm a single woman and managed to cope. I got my money back and still have all my internet-connected devices. We've all been fooled by scammers at one time or another and I don't believe anyone who says they haven't. Just because your wife did it wrong this time doesn't mean she's totally incompetent. (Sorry, I have taken offence here on her behalf!)

    Hopefully you will be able to recoup your loss as I did, and start again, with the correct site this time. 
    Absolutely, wouldn't be my approach and offence rightfully taken! The advice i was agreeing with was about tightening up on internet security for the entire household (myself included), preventing phishing etc.

  • Seriously, get the ex wife to check her credit file.
    At first I thought you were jokingly suggesting that the OP may wish to reconsider his marital status ... now I think you've simply misread the OP. She's not his ex-wife - they are still married. (Unless I've misread the OP?)
  • Seriously, get the ex wife to check her credit file.
    At first I thought you were jokingly suggesting that the OP may wish to reconsider his marital status ... now I think you've simply misread the OP. She's not his ex-wife - they are still married. (Unless I've misread the OP?)
    Just a pun, but at least it got OP to read the answers!
  • born_again
    born_again Posts: 20,540 Forumite
    10,000 Posts Fifth Anniversary Name Dropper
    Pianoman1 said:
    My wife has paid for services to a website "uklicence.com" and have identified this as a scam. They took a payment of £39.95 via my credit card. She also gave them sensitive information such as passport number and driving licence information.
    I would like to know:
    1. What are my rights with the credit card company? They won't dispute until payment has cleared. Can I expect them to pursue the money? We did willingly give the details to this website, but there is no way to pursue the refund as the website just goes to an error page when we try and do this.This appears to be a legally registered company, but giving a completely fake service.
    2. How should we deal with the sensitive information? I feel so bad that this information is out there and can be used for all sorts of purposes.
    Any help appreciated.
    1st Train Mrs not to click on search results that have a little AD next to them. ESPECCIALY ANY GOVERNMENT SERVICES...

    Credit card will not be able to do anything unless she does not get the new licence (odds on she will) Will need to wait 15 days from when transaction debits before the process can start. Then wait 45 days to see if company rejects.
    Most of these sits are registered for data collection. As they are interested in the easy money for typing the details into the DVLA site for you.
    Cynical people say these are set up by disgruntled ex employees who saw a easy way to make money.
    Life in the slow lane
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