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Court judgements & Insolvency records showing up with Experian search when signing up to Dashly.com

I've just signed up with Dashly.com to see what mortgage offers they could do for me. As part of that, they did a credit history search in Experian and it's flagged up 2 negative factors, "£11537 value of non-current court judgements and insolvency records", then underneath that it says "£11537 value of current court judgements and insolvency records". I've not paid for an Experian subscription since I moved to my current properly, previous to that when I did briefly pay them for a few months nothing of this nature showed up. I can only therefore assume that this issue is related somehow to a previous resident of this address. I've certainly never had any CCJs or insolvencies myself, neither has my wife.

Is there any way to get more info on this and remove it from my account? Would I need to pay Experian for a few months to get their help with this? I'm totally new to this sort of thing.

Comments

  • TadleyBaggie
    TadleyBaggie Posts: 6,737 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    You can get free access to your Experian records by signing up to Clearscore, no need for a subscription. CCJ's and the like aren't recorded against addresses.
  • You can get free access to your Experian records by signing up to Clearscore, no need for a subscription. CCJ's and the like aren't recorded against addresses.
    MSE Credit Club, Clearscore shows your Equifax report.
  • PRAISETHESUN
    PRAISETHESUN Posts: 4,972 Forumite
    Seventh Anniversary 1,000 Posts Photogenic Name Dropper
    Request copies of your statutory credit reports directly from Experian, Equifax and TransUnion - there is no need to pay for any subscription or the like. If these CCJs are present on those reports then you will need to dispute them.
  • I've just signed up for Clearscore, that's not showing anything negative at all, no bankruptcies, CCJs or IVAs. So where is the Dashly.com Experian search getting it from...?!
  • bradders1983
    bradders1983 Posts: 5,684 Forumite
    1,000 Posts Third Anniversary Name Dropper
    Clearscore doesn't use Experian.  It uses Equifax 
  • I've just signed up for Clearscore, that's not showing anything negative at all, no bankruptcies, CCJs or IVAs. So where is the Dashly.com Experian search getting it from...?!

    Again, cut out the middle man, at the very most, use the MSE Credit Club, see if the data is the same
    If not, get your report direct from Experian so you can dispute the incorrect information - not impossible someone has tied the debt to your name because of poor checking e.g. say you are called Gazza Man who lives in say Newcastle, and there is a Gazza E Man who lives in the same city, maybe some half baked debt agency tied Gazza E's debt to you
  • My Experian passkey came this morning, and looking through the information, there is absolutely nothing about insolvency. I then decided to think laterally about the amount there, and it corresponds exactly to the amount of money still owed on HP for my car. So I have nothing to worry about, but it's just strange that Dashly show that information in the way they do. Yes, it's negative in that it's money I owe, I guess, but it's perfectly normal to owe money for a car, it's nothing to do with insolvency at all!

    Thanks to all for suggesting getting the Experian report btw, without that I would have started subscribing with them again, which at £15/month is far too much!
  • PixelPound
    PixelPound Posts: 3,069 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    My Experian passkey came this morning, and looking through the information, there is absolutely nothing about insolvency. I then decided to think laterally about the amount there, and it corresponds exactly to the amount of money still owed on HP for my car. So I have nothing to worry about, but it's just strange that Dashly show that information in the way they do. Yes, it's negative in that it's money I owe, I guess, but it's perfectly normal to owe money for a car, it's nothing to do with insolvency at all!

    Thanks to all for suggesting getting the Experian report btw, without that I would have started subscribing with them again, which at £15/month is far too much!
    So long as you've checked the 3 CRA's then it really doesn't matter how Dashly display them. They probably group it with CCJ's to get people to pay for the full report.
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