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are car service plans and warranties worth it from Car Shop

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  • jimjames
    jimjames Posts: 18,671 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    macman said:
    So you agreed to buy a 4 year old car without first checking the service history?
    The deal always 'expires tomorrow', this is the oldest sales trick around.
    No it stated with service history and by the time I sold my car and got there to pick it up. They dumped it on me no service history.  Course I complained. I received money off the car, and  spare key which should have come anyways. The complaints process was a nightmare.
    You might find it actually does have history but just not with the vehicle. I bought a car in similar situation and contacted the main dealer who found the records and sent me full details. That was pre-GDPR so it may be slightly different now but servicing isn't personal data
    Remember the saying: if it looks too good to be true it almost certainly is.
  • born_again
    born_again Posts: 20,458 Forumite
    10,000 Posts Fifth Anniversary Name Dropper
    woodchal said:
    I purchased a 5 year plan from Honda with a new Jazz.  I need to sell the car for medical reasons and they are refusing to refund  the unused 3 year element.  I only received the T+C's 4 months after purchase and didn't feel I could object to no refund clause.
    I never expected to become unfit to drive because I have kept my previous Hondas for more than 6 years each time.  However if I had been made aware of this condition at the time of purchase I would not have taken out the plan.  I think this falls foul of The Consumer Protection from Unfair Trading Regulations 2008 (known as the CPRs) Regulation 6 - I feel Honda made a Misleading omissions.  After 20 years as a loyal Honda customer I feel let down.

    My advice - read the T+Cs carefully and think of all eventualities
    Does the service plan not transfer to the new owner, thus it is a selling point.

    Never known a manufacturer service plan that was not tied to the car & could be refunded.
    Life in the slow lane
  • woodchal said:
    I purchased a 5 year plan from Honda with a new Jazz.  I need to sell the car for medical reasons and they are refusing to refund  the unused 3 year element.  I only received the T+C's 4 months after purchase and didn't feel I could object to no refund clause.
    I never expected to become unfit to drive because I have kept my previous Hondas for more than 6 years each time.  However if I had been made aware of this condition at the time of purchase I would not have taken out the plan.  I think this falls foul of The Consumer Protection from Unfair Trading Regulations 2008 (known as the CPRs) Regulation 6 - I feel Honda made a Misleading omissions.  After 20 years as a loyal Honda customer I feel let down.

    My advice - read the T+Cs carefully and think of all eventualities
    Does the service plan not transfer to the new owner, thus it is a selling point.

    Never known a manufacturer service plan that was not tied to the car & could be refunded.
    Depends on the Ts and Cs.  As Carshop are as far as I know only a seller of used vehicles, I wouldn't be surprised if it was non transferable. Personally I wouldn't take out a service plan from the likes of Carshop, Motorpoint etc.  Not the same as approved used.  As far as warranty is concerned if the car is younger than the standard warranty for the car, check with the manufacturer if the manufacturer's warranty is still intact.
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