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Council tax

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Does anyone know the best agency to go to for council tax advice? I’ve had several different bills in the same year and I’m still no nearer resolving the issues.

Comments

  • macman
    macman Posts: 53,129 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    So why not post the details and see what advice can be offered?
    No free lunch, and no free laptop ;)
  • oldbikebloke
    oldbikebloke Posts: 1,096 Forumite
    1,000 Posts Name Dropper
    edited 29 October 2020 at 6:49PM
    for most people their council tax liability should be a simple issue of reading the rules and applying them to themselves.

    if, as appears to be the case, you are in dispute with the council, then contact Citizens Advice Bureau as they should have people used to negotiating on behalf of others 
    https://www.citizensadvice.org.uk/

    on the other hand, if your dispute is over technicalities, then a search on the MSE forum will flag up an obvious contact who deals with council tax for fee paying customers

    I wonder if CIS will see this post....
  • Hasbeen
    Hasbeen Posts: 4,404 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Does anyone know the best agency to go to for council tax advice? I’ve had several different bills in the same year and I’m still no nearer resolving the issues.
    People are good here but not exactly mind readers?

    If you want advice then state the problem? Simples!  :)
    The world is not ruined by the wickedness of the wicked, but by the weakness of the good. Napoleon
  • greatcrested
    greatcrested Posts: 5,925 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Bills usually get re-issued based on the payments received/missed, or changes to frequency.
    eg payments are often calculated based on 10 x monthly payments and then 2 'free' months at the end (Feb, March). Or might be 12 x monthly payments, or whatever.
    But however payments have been arranged, or received/missed, the total for the year generally remains the same, unless for example you apply for a discount (single person etc) half-way through.
    So. Is the issue the total being charged, or the way it's being deducted from direct debits (or whatever)?
  • CIS
    CIS Posts: 12,260 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Does anyone know the best agency to go to for council tax advice? I’ve had several different bills in the same year and I’m still no nearer resolving the issues.
    Depends on what your problem is - if it's general debt then CAB, if it's more specialist then there's not many of us who specifically deal with it.
    I no longer work in Council Tax Recovery but instead work as a specialist Council Tax paralegal assisting landlords and Council Tax payers with council tax disputes and valuation tribunals. My views are my own reading of the law and you should always check with the local authority in question.
  • coachman12
    coachman12 Posts: 1,069 Forumite
    1,000 Posts Name Dropper Photogenic
    Look like you'll have to write another post on this thread, Polly, if you want clear advice. 
    Otherwise, free advice from your local Citizens Advice Bureau is your way to go. Good luck.
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