Marston Letter (Merseyflow sent to old address)

degus_2

Hi, I am hoping somebody can help me understand if there is anything I can do I have received a letter from Marston saying i owe  £525 for what seems like crossing a bridge last year. I hadn't received any letters before this and when ringing up merseyflow they said its because they have "..." address which is my address from over 2 years ago I have moved twice since then.... They said that i'm still registered there according to dvla or something along those lines because i didnt update the logbook? but i did update my license which is all i thought i had to do... Do i now have to pay this really big amount when I have had no other letters than these ones? 
This is so tough especially during these times i dont know how i am going to pay anything and the letter says they may come to seize my belongings
Any advice at all welcome, thank you

Redx

Both licence and V5C logbook have to be done separately , 2 transactions , not telling them to update your licence and expecting them to update the logbook as well , maybe it should be one task only , but currently it's not , with a possible £1000 fine for each failure

If your V5C is not up to date yet , you can update it online , due to covid19

I doubt that this forum can help as it's not a private parking charge , it's merseyflow

If you think bailiffs are involved , contact Sheila at bailiffadviceonline to get advice

D_P_Dance

It is a toll bridge, nothing to do with us, try peppipoo. 

Coupon-mad

Ask on pepipoo, maybe there is a way to reset it like you can with a Council PCN if you didn't receive the penalty.

And yes, of course you MUST change the address your car is registered at...you can get a £1000 fine for not doing that!

unforeseen

£525 for a £2 charge. 
Mersey flow stopped listening to excuses about not paying years ago. 
Rather difficult to defend as the reason it's grown is your own fault. 

nosferatu1001

But, as pointed out, there is a stat prices for getting this potentially reset, so go to pepipoo as told. 

unforeseen

Stat prices? 

Umkomaas

unforeseen said:

Stat prices? 

I think it's a typo for 'statutory process'.