Emotional rollercoaster

Qwerty0987

So we viewed a house on Saturday. Booked a second viewing on Monday. Then got a call that an "acceptable offer" had been made and what was our position. We said we needed to wait for a second viewing to finalise last few details and if they could wait until today. They agreed. 

Today we put an offer in. Then we got a call that both offers were similar so what our best offer is. So we increased our offer. We then got "good news your offer has been accepted". We obviously got excited. An hour later we got a call that the seller had changed their mind and have gone for the other party, reason being they'd made the offer first and apparently they'd accepted their offer yesterday. We weren't told this. I even offered more money and they came back with the same. 

I completely get that you might want to go with first offer, or best offer. But then why put us through this? A viewing and a whole day of calls back and forth. Then we got accepted and then they changed their mind. 

What an emotional rollercoaster, what a !!!!!! process! Has this happened to anyone else? I get chains can fall through even but on the same day, within the hour? To change your mind like that and use the reason of it being the first offer. Then why do this to us? Why accept? 🙈

Sistergold

Wellcome to the hair pulling nail biting world of buying/selling a house! A lot happens behind the scenes and most of it is not what it seems! Everyone is free to change their minds until exchange. Difficult to know why people do what they do! Good luck! 

JJRome

Something similar happened to us. Usually the problem are the unscrupulous Estate Agents not been 100% honest with anybody just saving their backs in case something happen. I think the real problem is the UK there is not a real Estate Agent Certification or Regulator that you can complain so most of them are literally cowboys and can go away with it without any real consequences. 

Thrugelmir

JJRome said:

Something similar happened to us. Usually the problem are the unscrupulous Estate Agents not been 100% honest with anybody just saving their backs in case something happen. I think the real problem is the UK there is not a real Estate Agent Certification or Regulator that you can complain so most of them are literally cowboys and can go away with it without any real consequences. 

People in business don't have time to play games and nor subscribe to the world of conspiracy theories.  For the simple reason that it doesn't pay the bills.  

Unicorn_cottage

Thrugelmir said:

JJRome said:

Something similar happened to us. Usually the problem are the unscrupulous Estate Agents not been 100% honest with anybody just saving their backs in case something happen. I think the real problem is the UK there is not a real Estate Agent Certification or Regulator that you can complain so most of them are literally cowboys and can go away with it without any real consequences. 

People in business don't have time to play games and nor subscribe to the world of conspiracy theories.  For the simple reason that it doesn't pay the bills.  

Agree and let's not forget that buyers can be as bad. My house went back on the market after a buyer pulled out. The EA lined up a lady that had lost out on another property on their books. This lady had a sneak preview (Wednesday) before the house opened to block viewings on the Saturday. I was present at this viewing and was able to answer any questions and talk about the nitty gritty. She put in an offer £10k less then I had previously accepted. The viewings went ahead and at the end of the day I had multiple offers all above her offer and 1 at the price I had previously accepted. She then offered £5k more saying she was a better bet as a first time buyer. I had no confidence in her as a buyer & yet again she missed out with her messing about. She had a golden opportunity and thought she was playing hard ball.

Doozergirl

Thrugelmir said:

JJRome said:

Something similar happened to us. Usually the problem are the unscrupulous Estate Agents not been 100% honest with anybody just saving their backs in case something happen. I think the real problem is the UK there is not a real Estate Agent Certification or Regulator that you can complain so most of them are literally cowboys and can go away with it without any real consequences. 

People in business don't have time to play games and nor subscribe to the world of conspiracy theories.  For the simple reason that it doesn't pay the bills.  

I totally agree.  People think the world of estate agency involves all sorts of skullduggery.  I can't say I've ever experienced it, they're just people doing a job.   Some are better at it than others but there's no underhandedness.  The objective is to get two sides to agree - they don't always want to do that so it's a good agent that can negotiate a sale.  No estate agent wants a sale to collapse.
 No one is at liberty to tell a buyer what other offers are.  Buyers and vendors are humans that often do things that other humans really can't comprehend.  Sometimes their behaviour is abhorrent and I've been made far more aware of that than anything EAs do - both on this board and in real life.  

It all comes from the fact that no one really knows what is going on until exchange of contracts, the estate agents included, they just blamed for it.  Holding a sale together is often like trying to herd cats.