Commsave and debt

I am currently struggling and banging my head against a wall with Commsave Credit Union. I got a consolidation loan with them last year that was being paid off with a voluntary wage deduction.  However life got in the way and due to having another loan i couldn't afford both. I applied for a DMP through Step Change for the 2 loans (Everyday Loans was the other). Commsave said no whilst Everyday Loans said yes. I was annoyed and put in a complaint but Commsave fobbed it off. After several months I managed to get a new job which stopped the wage deduction. To spite Commsave I didn't make any other arrangement with them (yes it was cutting my nose off to spite my face and yes stupid). Then covid hit but eventually they threatened court action. In went a second complaint which outlined that due to the DMP not being accepted I could only afford £10 a month until my other debts were paid off (circa April 2021). The lady who answered my complaint accepted this and I have been paying £10 a month for the last 3 months. They have now emailed me stating the board are aware of my past financial issues (didn't know I'd become debt free?!) but that I would need to slightly increase my payments to £196 a month!! I cannot afford this yet but they don't seem to care or want to help me. I don't know what else to do. They have every right to not accept a DMP but they would have every right to not accept an IVA either. 


  • sourcratessourcrates Forumite
    26.3K Posts
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    A DMP is an informal arrangement, whilst an IVA is a regulated insolvency solution, you would need 75% of your creditors, by value of debt, to approve an IVA, so it depends who your biggest debts are with.
    Due to their very nature, credit unions are reluctant to accept payment arrangements.
    Ex MSE Board Guide.

    More than a third of IVA`s fail....fact.
    Could A Debt Relief Order help you ?
    Never pay a fee for a Debt Management Plan.
    For free non-judgemental debt advice, contact either : Stepchange, National Debtline, or CitizensAdviceBureaux.
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