Opodo 25 October 2020 at 2:55PM in Coronavirus travel help & info 5 replies 268 views

bentley1316

Hi I am desperately trying to get my money back for a cancelled Virgin flight booked through Opodo. We have been unable to contact Opodo on the phone as all contact numbers have been removed from their site. We are trying to get our money from a credit card claim but been notified that Opodo have said we have accepted a voucher. We have not accepted any voucher. I am finding this really stressful as we are owed £2283. I don't know what to do. Does anyone have any contact numbers for Opodo and can I get money back another way if the credit card company cannot help?

Hasbeen

It appears you have to go through the Help Centre.  Manage My Booking etc?

You have tried here? https://www.opodo.co.uk/customer-service/#/alerts/coronavirus

Or try here: Opodo Phone Number: 011 44 20 7660 8892

RTguy

Persevere with your CC company’s Chargeback or S75 process. I’m
still waiting on a final decision on flights booked through Opodo.com in January and have had to have the chargeback reinstated outside of the timeframes quoted by American Express, but with Opodo effectively closing its customer service it’s the only way to force them to pay up.

Opodosucksdotcom

Opodo are fraudsters. They have stolen from thousands of customers www.opodosucks.com 

[Deleted User]

delete 123

Racxie

Opodosucksdotcom said:

Opodo are fraudsters. They have stolen from thousands of customers www.opodosucks.com 

That website looks more scammier than Opodo's own site does, and your username doesn't exactly instil confidence in it.