Can’t join the Credit Club

KS

I’ve tried to join the Credit Club but it says Experian can’t identify me. I can log in to Experian directly though - and the details I’m giving are the same. Any ideas? 

Mr_ML

Same here, I've been using the credit club since 2017 and suddenly this month they can't identify me 

yksi

Sign up again with a different email address. If you use Gmail, you can just add a random full stop anywhere in the email address and Credit Club will treat it like a new account.

hermante

You can also append a + followed by some random characters to your username with any email address. For example martin@mse.me you can use martin+experian@mse.me and it will go to the same place.

KS

Interesting! Will using a different email address help them identify me with Experian though? 

yksi

KS said:

Interesting! Will using a different email address help them identify me with Experian though? 

Yes, I have done it, there's no problem. They can show different scores though because the snapshots are taken at different times of the month - so for example one might be yesterday and one two weeks old. The comparison searches are up to date though.

solentsusie

I have completely given up on Credit Club, whatever I do I can no longer get through "Experian's rigorous identity checks" even though I never used to have any problems whatsoever...