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Sheilas Wheels cancellation charges

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I have been with Sheilas Wheels for a number of years. I have lost my job due to Covid-19 and have had to sell my car. I was two months into my new year's policy (paying by direct debit) when I cancelled. I have been told I must pay £98 cancellation charge - when I queried they said it was because I took out insurance "added extras" I assume these to be Motor legal protection, Personal injury cover, Car hire etc  ..... If I have cancelled these future risks why do I have to pay a cancellation fee - they are now threatening me.

Comments

  • photome
    photome Posts: 16,660 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Bake Off Boss!
    what do the contract t and c say?

  • Sandtree
    Sandtree Posts: 10,628 Forumite
    10,000 Posts Fourth Anniversary Name Dropper
    Once you have passed the 14 days cooling off period you have no statutory right to cancel the insurance at all.  Whilst all motor insurers do allow cancellation of the main policy, in exchange for a fee, some of the add ons are technically separate policies, potentially with different underwriters and some of these are only cancelable in exchange for the outstanding premiums.

    Have you checked your policybook etc for the cancellation terms? Unfortunately these are really things to be checked before buying!
  • Supersonos
    Supersonos Posts: 1,080 Forumite
    1,000 Posts Third Anniversary Name Dropper
    This will all be explained in the Ts&Cs.  If it's not, then you have an argument with Sheila's Wheels.  If it is, then you'll just have to argue with yourself.
  • Most of your fee will be the finance charges.  Policies are a lot cheaper if paid annually.
  • foxy-stoat
    foxy-stoat Posts: 6,879 Forumite
    Eighth Anniversary 1,000 Posts Name Dropper
    The add-ons are one off payments that cannot be cancelled past 14 days as stated.  
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