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TSB CLOSNG MY CLIENT ACCOUNTS ON 31 JANUARY 2021

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Comments

  • Thrugelmir
    Thrugelmir Posts: 89,546 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    You've received over 3 months notice. Should be adequate time to source alternative arrangements. 
  • dunstonh
    dunstonh Posts: 120,009 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Looking at it a bit more......
    As of the 1st April 2020, it will be a legal requirement to for all letting and property management agents to hold a segregated ring-fenced client account.  UKALA require all members to hold client’s money in a segregated ring-fenced client account with a FCA regulated bank. UKALA reserve the right to reject or cancel a member’s application or renewal if the agent does not hold client’s money in a segregated ring-fenced client account.

    So, there is a requirement to have client accounts.   A further check shows that TSB do offer client accounts.  However, they are not opening them at this time.  

    So, this would indicate TSB have anti-money-laundering concerns or breach of T&C concerns (such as personal account use for business) or there has been some falling out in the commercial relationship and they no longer wish to offer services.   Whatever it is, it is rare for a bank to change its mind once it has issued the termination letter.  Rather than argue the toss, it's usually better to move on.  Although very few banks are opening accounts at the moment.   So, you may be able to appeal, via the complaints team, the timescale given to arrange alternative banking.



    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
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